Cristian Mercedes Cruz
Paterson,NJ
Summary
Self-motivated professional skilled at supporting busy professionals in day-to-day operations. Coordinate multiple projects simultaneously while tackling new challenges and remaining composed.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Desk Assistant
Montclair State University EOF
Montclair, NJ
09.2023 - Current
- Provide support to the EOF counselor by assisting students seeking guidance
- Manage incoming calls, respond to inquiries, and address student concerns as appropriate
- Offer assistance to students, help resolve issues, and provide relevant information.
Hostess/Customer Service
Mamasushi
Passaic, NJ
05.2021 - Current
- Develop and maintain an efficient seating section map, ensuring balanced distribution among servers
- Handle incoming calls, respond to inquiries, and manage reservations with professionalism
- Develop and maintain an efficient seating section map, ensuring balanced server distribution.
Education
Business Management, Finance -
Montclair State University
05.2026
Skills
- Customer service
- Time management
- Communication skills
- Computer literacy
- Restaurant experience
- Microsoft word
- Bilingual
- Microsoft Excel
- Spreadsheet Management
Certification
- Excel Associate Certification
Timeline
Desk Assistant
Montclair State University EOF
09.2023 - Current
Hostess/Customer Service
Mamasushi
05.2021 - Current
Business Management, Finance -
Montclair State University
- Excel Associate Certification
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