Jinaya Murray
Grovetown,GA
Summary
Proven hospitality professional with a track record of enhancing guest experiences at Johnson and Wales University. Excelled in guest engagement and hospitality service expertise, significantly improving customer satisfaction. Demonstrated strong organization and memory retention, ensuring seamless service delivery. Skilled in high-volume dining and safe food handling, consistently delivering exceptional service.
Overview
3
3
years of professional experience
Work History
Desk Assistant
Johnson and Wales University
10.2024 - Current
- Greeted guests in with friendliness and professionalism.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Made sure students checked in to the building and their guests.
Server
Olive Garden Restaurant
10.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Banquet Server
Augusta Country Club
05.2022 - 08.2023
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Hostess
Pizza Joint
11.2021 - 03.2022
- Coordinated guest arrivals for smooth seating and enhanced dining experience.
- Strengthened teamwork capabilities by collaborating closely with front-of-house and back-of-house staff.
- Managed guest seating by coordinating reservations and optimizing table turnover.
- Increased guest retention with friendly interactions and personalized service.
Education
Bachelor of Science - Food & Beverage Entrepreneurship
Johnson And Wales University
Charlotte, NC05-2027
Associate of Applied Science - Culinary Arts
Johnson And Wales University
Charlotte05-2025
High School Diploma -
Grovetown High School
Grovetown05-2023
Skills
- Document management
- Proofreading
- Strong organization
- Reception duties
- Strong work ethic
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Safe food handling
- Menu memorization
- Food running
- High volume dining
Timeline
Desk Assistant
Johnson and Wales University
10.2024 - Current
Server
Olive Garden Restaurant
10.2023 - 04.2024
Banquet Server
Augusta Country Club
05.2022 - 08.2023
Hostess
Pizza Joint
11.2021 - 03.2022
Bachelor of Science - Food & Beverage Entrepreneurship
Johnson And Wales University
Associate of Applied Science - Culinary Arts
Johnson And Wales University
High School Diploma -
Grovetown High School
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