Cristian Pirela
Leander,TX
Summary
Motivated and reliable professional with hands-on experience in team supervision, customer service, and daily operations. Proven ability to stay organized, manage responsibilities under pressure, and support both staff and customers with a positive and solution-oriented attitude. Strong leadership potential backed by real-world experience in structured environments and a solid interest in business growth and team development
Overview
7
7
years of professional experience
Work History
Residential Aide and Kitchen Support Staff
Favorite Healthcar Staffing
01.2024 - 12.2024
- Supported day-to-day operations at an immigrant shelter, ensuring a clean, safe, and orderly environment for all residents.
- Distributed pre-prepared meals and organized food service areas, maintaining hygiene and efficiency during meal times.
- Assisted with shelter logistics, including supply inventory, room checks, and shift transitions.
- Observed and reported resident behavior and needs to supervisors to promote safety and well-being.
- Worked collaboratively with team members to uphold shelter policies and ensure smooth daily operations.
Lead Technician
Fresh Air Home Services
03.2022 - 12.2023
- Planned, scheduled, and delegated daily work to team of employees.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
Youth Care Lead/ Supervisor
supreme labor llc.- TX
05.2021 - 02.2022
- Handle the responsibilities assigned in the care of an influx in an immigrant children shelter, caring for more than 300 children at a time
- Coordinating and maintaining the safety and wellbeing of the children, as youth care worker, our mission was to plan accordingly to the activities necessary such as physical education, classes throughout the day, afternoon activities etc.… The planification of such consisted of the resolution of multiple conflicts that required intervention to maintain order and safety
- Eventually being promoted to supervisor and handling over 40 youth care workers to maintain order and assign children in care
- Creating a smooth day while using effective focus and critical thinking amongst the daily activities.
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
Restaurant Worker
Kamalunch Miami
02.2020 - 04.2021
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
Restaurant Manager
Fitness Food
12.2017 - 12.2019
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- @fitnessfoodpa
Education
Certificate - Leadership
Edutin
01-2025
Certificate - Food Handler Training Course
360 Learn 2 Serve
Online04-2024
Certificate - Mandated Reporter
Department of Children And Family Services
01.2024
2 years of study - Bachelor’s of International Business
Aden University of Panama
07.2019
High School diploma - Social Sciences
Colegio Las Colinas
04.2019
Skills
- Bilingual communication (English-Spanish)
- Team leadership
- Costumer service excellence
- Conflict resolution
- Workplace Organization
- Staff coordination
- Health an Safety Compliance
- Positive Attitude and Adaptability
Timeline
Residential Aide and Kitchen Support Staff
Favorite Healthcar Staffing
01.2024 - 12.2024
Lead Technician
Fresh Air Home Services
03.2022 - 12.2023
Youth Care Lead/ Supervisor
supreme labor llc.- TX
05.2021 - 02.2022
Restaurant Worker
Kamalunch Miami
02.2020 - 04.2021
Restaurant Manager
Fitness Food
12.2017 - 12.2019
Certificate - Mandated Reporter
Department of Children And Family Services
2 years of study - Bachelor’s of International Business
Aden University of Panama
High School diploma - Social Sciences
Colegio Las Colinas
Certificate - Leadership
Edutin
Certificate - Food Handler Training Course
360 Learn 2 Serve
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