Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Cristian Rivas

Woodbridge,VA

Summary

Dynamic supervisor with extensive experience at Peak Roofing, enhancing customer satisfaction through effective problem-solving and team leadership. Proven ability in operations management and workflow optimization, leading to increased productivity. Skilled in training and mentoring staff while ensuring safety protocols are met, fostering a culture of excellence and collaboration.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Supervisor

Peak Roofing
Warrenton, VA
03.2024 - 01.2025

I worked for peak roofing for 3 years in the past, back in 2011. I went back to work for them last year but work went very slow after the snow storms. I was doing supervision, inspections, keeping customers happy, collecting payments, doing some repairs, etc.

  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Supervisor/repair

Omega Contracting
04.2018 - 11.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

. Did small repairs, inspected Attics, etc.

Education

Brooklyn Center
Brooklyn Center, MN
2009

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Employee motivation
  • Attention to detail
  • Decision-making
  • Complex Problem-solving
  • Inventory control
  • Staff discipline
  • Analytical thinking
  • Team building
  • Operations management
  • Project management
  • Project planning
  • Public speaking
  • Negotiation
  • Safety protocols
  • Quality control
  • Workflow management

Accomplishments

Came to this country with 0 English. Went to middle school and finished my HS with honors. Was chosen to give a speech when graduated. Played soccer and was top 10 in the whole state of Minnesota, etc.

Certification

Roofing installation certificate

computer skills

Languages

Spanish English
Professional Working

Timeline

Supervisor

Peak Roofing
03.2024 - 01.2025

Supervisor/repair

Omega Contracting
04.2018 - 11.2021

Brooklyn Center