Cristian Rodriguez
Houston,TX
Summary
Experienced system administrator with a versatile skill set in hardware, software, and security planning. Skilled in selecting, installing, configuring, and managing components for optimal system performance. Expertise in Windows and Mac platforms and extensive knowledge of information security practices. Proficient in Mobile Device Management (MDM) administration for seamless integration and secure management of mobile devices within organizations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
System Administrator
US Med Equip
Houston, TX
08.2022 - Current
- Configured and maintained system hardware, software and network components.
- Monitored system performance to ensure optimal operations and identified potential issues.
- Installed, tested and evaluated new systems, applications and patches.
- Created user accounts and managed access rights for users.
- Troubleshot application errors and provided technical support to end-users.
- Developed scripts to automate routine tasks.
- Performed regular backups of critical data and documents.
- Implemented security measures such as firewalls, antivirus programs.
- Analyzed system logs to identify suspicious activities or anomalies.
- Deployed operating systems upgrades and security patching in accordance with IT policies.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Evaluated vendors' products against industry standards to make purchasing decisions.
Information Technology Support Technician 2
US Med Equip
Houston, TX
02.2021 - 01.2022
- Analyzed system logs, identified potential issues, and implemented solutions in a timely manner.
- Developed and maintained user accounts, permissions, and access rights.
- Installed, configured, tested, and maintained operating systems, application software, and system management tools.
- Assisted with network infrastructure design and implementation.
- Created technical documentation for internal use by IT staff members.
- Performed troubleshooting to diagnose and resolve complex technical problems.
Audio/video Technician / Programmer
Covenant Communication
Houston, TX
06.2018 - 12.2019
- Installer of Pro A/V systems, Customer service, Networking, PC builder and system installer, Rack Builder, Soldering
- Installed audio and video equipment in various locations.
- Configured and tested audio and video systems to ensure proper operation.
- Provided technical assistance and support for end-users of audio and video systems.
Information Technology Support Technician 1
US Med Equip
Houston, TX
01.2020 - 02.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
Skills
- System maintenance and monitoring
- User management
- Network administration
- Security management
- Backup and recovery
- Software and hardware installaPatch management
- System upgrades and migrations
- Managing virtualization environments
- Automation and scripting
- Ensuring compliance with IT policies
- Vendor management and coordination
- Device Configuration
- Helpdesk Operations
- Server Improvements
- System Updates
- Project Management
- Technical Writing
- Hypervisor
- Networking
- Microsoft Administration
- Cybersecurity Incident Response
- Intune
- Meraki MDM
Certification
- Comptia A+
- ITIL 4
- Azure Fundamental
- Google IT Support Professional Certificate
Languages
Spanish
Native or Bilingual
Timeline
System Administrator
US Med Equip
08.2022 - Current
Information Technology Support Technician 2
US Med Equip
02.2021 - 01.2022
Information Technology Support Technician 1
US Med Equip
01.2020 - 02.2021
Audio/video Technician / Programmer
Covenant Communication
06.2018 - 12.2019
- Comptia A+
- ITIL 4
- Azure Fundamental
- Google IT Support Professional Certificate