Cristian Roldan
Joliet
Summary
Adept in bilingual communication and demonstrating a passion for food, I excelled at Pinstripes, where I not only delivered exceptional guest experiences but also played a key role in training new servers across multiple locations. My strong team skills and ability to thrive in high-energy settings have consistently enhanced dining excellence.
Overview
11
11
years of professional experience
Work History
Server
Fogo De Chao
08.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and manage bills.
Server/N.R.O. Server trainer
PINSTRIPES
05.2018 - 04.2024
- Typical server duties during daily operations
- Ensuring a positive guest experience by providing attentive, warm and memorable service at all costs
- I was also a designated server trainer, in charge of coaching new server hires on our culture, s.o.p
- As well as menu, liquor and wine knowledge
- I was fortunate enough to be part of the new restaurant opening team and had the pleasure of training new staff in Topanga Ca., Aventura Fl., and Paramus Nj
Server/Tasting room attendant
COOPER'S HAWK WINERY AND RESTAURANT
08.2015 - 03.2018
- Guiding guests through our extensive selection of house wines in the tasting room, answering any questions and providing recommendations and general information
- In the dining room my biggest responsibility was providing attentive service, recommending wine pairings with food and inviting our guests to join our wine club
Server/Banquet Server
OLYMPIA FIELDS COUNTRY CLUB
01.2014 - 07.2015
- Made sure our club members were happy by providing prompt and friendly service
- Getting them in and out of the clubhouse in a timely manner between a round of golf
- Or serving members and their families a more formal three course meal in the dining room
Education
High School Diploma -
J. Sterling Morton West
Berwyn, IL06.2007
Skills
- Bilingual (spanish)
- Strong communication skills
- Passionate about food
- Hungry for knowledge
- Positive mental attitude
- Strong team skills
- High energy
Timeline
Server
Fogo De Chao
08.2024 - 01.2025
Server/N.R.O. Server trainer
PINSTRIPES
05.2018 - 04.2024
Server/Tasting room attendant
COOPER'S HAWK WINERY AND RESTAURANT
08.2015 - 03.2018
Server/Banquet Server
OLYMPIA FIELDS COUNTRY CLUB
01.2014 - 07.2015
High School Diploma -
J. Sterling Morton West
Similar Profiles
Sandro BasultoSandro Basulto
Server/CSR Supervisor at Fogo De ChaoServer/CSR Supervisor at Fogo De Chao
Alex BorgesAlex Borges
Server at Fogo De ChaoServer at Fogo De Chao
Gerardo HernandezGerardo Hernandez
Server at Fogo De ChaoServer at Fogo De Chao