Cristian Romero

Valcourt Exterior BLDG. Services

03.2024 - Current

Responded quickly to emergency maintenance requests for timely on-call support.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Reviewed technical documentation to complete equipment maintenance and repair.
Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Operated hand tools and power equipment according to company safety procedures.
Established positive customer relationships by providing punctual, cost-effective solutions.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Followed safety procedures to avoid injuries in field.
Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
Managed on-site and off-site installation, repair, maintenance, and test tasks.
Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
Contributed to revenue growth by identifying sales opportunities during site visits, promoting additional products or services that align with customer requirements.