Cristian Roscoe

• Engaged customers through phone and email to promote product offerings.
• Managed customer accounts and maintained detailed records in CRM systems.

• Qualified and approved financing applications, closed sales contracts, and cross-sold insurance products in compliance with state laws.
• Negotiated contract terms and rates with banking institutions, enhancing profitability.

Providing a quality customer service experience to our valued customers.

• Responsible for the meet and greet, presentation, test drive and write up

portion of the sales process.

Follow up with existing customers to confirm their satisfaction and generate leads.

structures car deals for clients with sub prime credit that fall outside the conventional system, in compliance with special finance lender guidelines, resulting in quick funding, and a high level of customer satisfaction.

Address missing stipulations communicated from lenders immediately.

Perform credit interview, prepare credit applications.

Promoted and sold credit insurance to enhance customer protection. and service contracts.