Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Valet
SP+
03.2022 - 04.2023
Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Answered guest's questions about property amenities and services.
Valet Supervisor
SP+
04.2023 - Current
Supervised valet team members for improved productivity and adherence to company policies.
Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
Handled escalated guest issues effectively, preserving customer loyalty by addressing concerns promptly while adhering to company guidelines for conflict resolution.
Streamlined vehicle retrieval times with effective communication among staff and proper organization of keys and vehicles for an operation of over 1200 daily vehicles.