Cristian Trejo
Rancho Santa Margarita,CA
Summary
Experienced Sales Associate with a customer-focused approach and a decade of success in various retail settings. Known for being upbeat and adaptable, brings strong organizational and time management skills to every task. Ability to deliver exceptional guest experiences is a result of welcoming interactions and extensive product knowledge.
Overview
7
7
years of professional experience
Work History
Car Salesman
Genesis Hyundai
01.2023 - Current
- Guide customers through the car selection process, securing commitments tailored to their needs
- Expertly handle all aspects of paperwork, including credit applications, licensing, and insurance documentation
- Proactively upsell backend products to enhance customer satisfaction and maximize revenue
- Demonstrate comprehensive knowledge of vehicle models and features to facilitate informed decision-making
Security Guard
Allied Universal Security
04.2023 - 03.2025
- Maintained a safe environment for staff and residents through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and correct issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full grounds patrols to spot and investigate concerns.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Sales Associate
Sun Valley Caregivers
02.2020 - 08.2023
- Delivered exceptional customer service, assisting clients in product selection and ensuring a positive shopping experience
- Managed online orders, including processing, fulfillment, and returns, with a strong focus on accuracy and efficiency
- Maintained inventory levels and store cleanliness to uphold organizational standards and enhance customer satisfaction
Car Salesman
Mazda
09.2022 - 12.2022
- Engaged with customers to identify their vehicle preferences and requirements, ensuring a personalized sales experience
- Managed customer relationships through CRM systems, maintaining regular follow-ups to nurture leads
- Provided detailed explanations of vehicle features and specifications, fostering rapport and trust with customers
- Continuously updated product knowledge and sales techniques to optimize performance and customer satisfaction
Sales Consultant
The Artist Tree
10.2018 - 01.2020
- Provided personalized assistance to customers in selecting art and cannabis products, focusing on meeting individual needs and preferences
- Demonstrated in-depth knowledge of product attributes, consumption methods, and dosages to educate and empower customers
- Managed cash transactions and maintained POS systems with precision and accuracy
Sales Consultant
Atrium Dispensary
10.2018 - 03.2019
- Cultivated positive customer relationships through attentive service and expert product recommendations
- Educated customers on product features and usage, ensuring a tailored shopping experience that met their needs
Education
High School Diploma -
Tesoro High School
Rancho Santa Margarita, CASkills
- Customer engagement
- Retail product knowledge
- Cash management
- Experience with CRM tools
- Sales team leadership
- In-depth product understanding
- Inventory tracking proficiency
- Proficient in POS technology
- Clear verbal communication
Timeline
Security Guard
Allied Universal Security
04.2023 - 03.2025
Car Salesman
Genesis Hyundai
01.2023 - Current
Car Salesman
Mazda
09.2022 - 12.2022
Sales Associate
Sun Valley Caregivers
02.2020 - 08.2023
Sales Consultant
The Artist Tree
10.2018 - 01.2020
Sales Consultant
Atrium Dispensary
10.2018 - 03.2019
High School Diploma -
Tesoro High School
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