Cristian Vieyra Del Rio
Del Valle,TX
Summary
Adept at crafting unique cocktails and delivering exceptional customer service, I enhanced guest satisfaction and loyalty during my tenure at Fairmont Austin. My expertise in creative mixology and my outgoing personality not only met but exceeded employer expectations, fostering a memorable hospitality experience. Skilled in both team collaboration and efficient bar management, I significantly contributed to a positive and dynamic work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Fairmont Austin
04.2021 - 07.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Prepared garnishes by evenly slicing and pitting fruits.
Bar-back
Hotel ZaZa
08.2019 - 03.2021
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted in setting up and breaking down bar area for special events.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Learned how to make wide variety of mixed drinks.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Greeted customers and provided friendly, knowledgeable service.
- Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
- Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
- Checked ID cards and verified bar guests were of legal age.
- Operated POS system to collect payments from customers.
- Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
- Contributed to increased sales by effectively upselling menu items when appropriate.
Education
High School Diploma - High School Administration
Del Valle High School
Del Valle, TX06.2018
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Customer service expertise
- Responsible alcohol service
- Payment processing
- Cash register operation
- Menu memorization
- Memory retention
- Hospitality service expertise
- Classic cocktails
- Changing beer kegs
- Creative mixology
- Garnishing drinks
- Preparing garnishes
- Bar equipment use
- Point of sale systems
- Mixology
- Craft cocktail preparation
- Liquor restocking
- Outstanding customer service
- Maintaining a clean bar
- Anticipating guest needs
- Fast learner
- Honest and dependable
- Teamwork and professionalism
- Hospitality and guest service
Certification
TABC
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Fairmont Austin
04.2021 - 07.2024
Bar-back
Hotel ZaZa
08.2019 - 03.2021
TABC
High School Diploma - High School Administration
Del Valle High School
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