Cristiana Ferrer
Puyallup,WA
Summary
Skilled, reliable, hard-working, respectful team player with a history of maintaining high professionalism while moving with urgency to complete every task efficiently.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Dispatcher
Muckleshoot Casino Resort
Auburn, Washington
02.2024 - 02.2026
- Monitored premises to ensure safety and security of personnel and property.
- Collaborated with law enforcement during investigations or emergency response situations.
- Oversaw access control for visitors, contractors, and employees at facility entry points to maintain security protocols.
- Recorded incidents and compiled detailed reports for management review, facilitating timely follow-up actions.
- Welcomed staff, guests, vendors, and contractors at facility entrance to ensure smooth entry.
- Followed proper security procedures when handling cash transactions.
- Directed and trained subordinate security guards on duties, enhancing patrol effectiveness and risk identification.
- Provided training to security guards on use of security systems such as fire alarms, access control systems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Inventory Control Lead
Mission Foods Corporation
Fife, Washington
04.2020 - 01.2024
- Coordinated with suppliers to ensure timely delivery of materials, supporting uninterrupted operations.
- Trained team members on inventory management systems and best practices.
- Developed and analyzed reports on weekly and monthly inventory performance metrics to inform decision-making.
- Communicated effectively with all departments regarding changes in inventory levels or status.
- Inspected incoming materials for damage.
- Implemented loss prevention strategies to reduce shrinkage and waste.
- Led physical counts and reconciled discrepancies to maintain accurate inventory records.
- Identified and resolved inventory issues, minimizing the impact of damaged or lost items on overall inventory levels.
Shift Lead
Cold Stone Creamery
Puyallup, Washington
01.2018 - 06.2020
- Coordinated shift schedules and delegated tasks, optimizing team workflow.
- Supervised team members during busy shifts, enhancing service efficiency.
- Trained new employees on operational procedures and customer service standards.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Handled customer inquiries and complaints professionally, improving customer satisfaction.
- Handled cash register transactions accurately while providing excellent customer service.
- Monitored inventory levels and replenished supplies regularly.
- Ensured cleanliness of workstations and compliance with health regulations.
- Maintained equipment functionality through routine checks and basic maintenance tasks.
- Performed opening and closing procedures such as setting alarm systems, counting money.
Education
High School Diploma -
Mount Tahoma
Tacoma, WA06-2019
Skills
- Emergency response
- Incident reporting
- Safety protocols
- Inventory management
- Attention to detail
- Communication systems
- Problem solving
- Time management
- Dispatch software
- Continuous improvement
Certification
- CPR
- Forklift
Timeline
Security Dispatcher
Muckleshoot Casino Resort
02.2024 - 02.2026
Inventory Control Lead
Mission Foods Corporation
04.2020 - 01.2024
Shift Lead
Cold Stone Creamery
01.2018 - 06.2020
High School Diploma -
Mount Tahoma