CRISTIAN GABRIELA ROJAS
Downey
Summary
Dependable and organized human service professional with over 9 years of experience interacting with clients, managing referrals, and mentoring individuals. Demonstrated exceptional client advocacy and cultural awareness, achieving significant progress in consumer evaluations and service delivery. Skilled in problem-solving, multitasking, and maintaining high standards in fast-paced environment. Known for reliability and ability to thrive under changing needs.
Overview
10
10
years of professional experience
Work History
Service Coordinator
Eastern Los Angeles Regional Center
10.2021 - Current
- Developed and implemented consumers’ Individual Program Plans (IPPs), progress reports, and annual reviews.
- Initiated referrals for specialty evaluations to meet consumer needs.
- Provided follow-ups, reassessments, and periodic reviews to evaluate consumer progress and program effectiveness.
- Initiated the purchase of vendor services and monitored service delivery to ensure quality and compliance.
- Acted as an advocate on social, legal, educational, mental health, and forensic issues related to the consumer.
Family Service Associate
Mexican American Opportunity Foundation
01.2020 - 10.2021
- Served as a liaison between Early Head Start families and community-based organizations.
- Managed a caseload of 50 families, conducting assessments and developing individualized Family Partnership Agreements.
- Provided Head Start families with emergency assistance or crisis intervention.
- Counseled individuals, groups, and families on mental health, poverty, and other social issues.
- Completed documentation on health, disabilities, nutrition, and mental health records.
Special Education Assistant
Los Angeles Unified School District, LAUSD
08.2018 - 12.2019
- Managed crisis situations calmly, maintaining safety protocols while supporting the emotional well-being of affected students during challenging moments within the school day.
- Built trust and rapport with students through positive reinforcement and strong communication skills.
- Enhanced student learning by adapting instructional strategies to individual needs.
- Assisted students individually or in small groups to master assignments and reinforce learning concepts.
- Organized recreational activities to promote physical, mental, and social development.
Behavior Therapist
Direct ED
07.2018 - 08.2019
- Conducted 1:1 sessions with clients with autism to improve communication and social skills.
- Implemented crisis intervention techniques, effectively deescalating challenging situations while maintaining safety.
- Collected and analyzed behavioral data to track progress and adjust treatment plans.
- Collaborated with team members, school personnel, and family members to create individualized care plans.
Behavior Technician
Alma Family Services
12.2017 - 12.2018
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs in the community and home settings.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Behavior Intervention Specialist
Intercare Therapy, Inc.
10.2014 - 08.2017
- Implemented Applied Behavioral Analysis (ABA) programs for clients with autism and other developmental disabilities.
- Enhanced communication between teachers, parents, and administrators through regular progress updates and parent-teacher conferences.
- Improved student behavior by implementing evidence-based intervention strategies and individualized support plans.
- Assisted teachers in adapting curriculum materials to better engage students with diverse needs and learning styles.
- Helped students build skills to navigate typical academic and social situations.
Education
Master of Science - Assistive Technology And Human Services
California State University Northridge
Northridge, CA05-2022
Bachelor of Arts - Communication Disorders
California State University Los Angeles
Los Angeles05-2018
Skills
- Notetaking and documentation
- Rapport and trust building
- Client advocacy
- Cultural awareness
- Flexible and adaptable
- Planning and coordination
- Community liaison
Languages
Spanish
Native or Bilingual
Timeline
Service Coordinator
Eastern Los Angeles Regional Center
10.2021 - Current
Family Service Associate
Mexican American Opportunity Foundation
01.2020 - 10.2021
Special Education Assistant
Los Angeles Unified School District, LAUSD
08.2018 - 12.2019
Behavior Therapist
Direct ED
07.2018 - 08.2019
Behavior Technician
Alma Family Services
12.2017 - 12.2018
Behavior Intervention Specialist
Intercare Therapy, Inc.
10.2014 - 08.2017
Master of Science - Assistive Technology And Human Services
California State University Northridge
Bachelor of Arts - Communication Disorders
California State University Los Angeles
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