Cristianna Quintana
Avalon,CA
Summary
A driven professional with excellent organizational and time management skills, Cristianna excels at problem-solving and creative thinking under pressure. She is dedicated to cultivating a warm, welcoming environment that allows both guests and staff to flourish.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HR Coordinator
Campus By The Sea
08.2024 - Current
- Manage employee onboarding procedures to ensure seamless integration into the organization.
- Coordinate recruitment processes, including job postings and candidate screenings.
- Coordinated employee recognition programs, boosting morale and increasing overall satisfaction levels within the company.
- Increased compliance with labor laws by conducting regular audits of HR policies and procedures.
- Develop and maintain HR databases for accurate record-keeping and compliance.
- Streamline HR workflows to improve efficiency in administrative tasks and documentation.
Production Assistant
A&F / War Cry Music
01.2023 - 06.2024
- Assisted during planning and hosting of events. This includes scouting and securing venues, developing plans and timelines, building budgets, creating punch lists, any administrative needs, catering organizing teams, helpers, volunteers, etc.
- Assisted with social media marketing and Spiritual Hardware “Pop Up Shop's.”
Server
Ruths Chris Steak House
11.2018 - 05.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Forbes Mill Steakhouse
11.2017 - 10.2018
- Delivered exceptional dining experiences through attentive service and menu knowledge.
- Managed multiple tables efficiently, balancing guest needs and order accuracy.
- Implemented upselling techniques to enhance guest experience and increase sales revenue.
- Developed strong relationships with repeat customers to foster brand loyalty and trust.
Skills
- Customer/Client Relations
- Organization Skills
- Strong work ethic
- Hospitality service expertise
Certification
- California Food Handler Certification
- California Certified Lifeguard
- CPR Certified
Timeline
HR Coordinator
Campus By The Sea
08.2024 - Current
Production Assistant
A&F / War Cry Music
01.2023 - 06.2024
Server
Ruths Chris Steak House
11.2018 - 05.2021
Server
Forbes Mill Steakhouse
11.2017 - 10.2018