Cristie Jakway Ogden
Riverside,CA
Summary
To support the procurement requirements of the American Forces Network – Broadcast Center
- Resource management professional with experience driving efficiency and fostering effective team collaboration. Adept at aligning resources with organizational goals, ensuring optimal project execution. Skilled in strategic planning, conflict resolution, and resource allocation. Known for adaptability, reliability, and achieving measurable results in dynamic work environments.
- Resource management professional with extensive experience in optimizing resource allocation and driving operational success. Known for fostering collaborative environments and adapting to dynamic needs. Expertise in strategic planning and team coordination.
- Knowledgeable [Desired Position] with strong foundation in managing resources effectively. Proven ability to optimize resource allocation and enhance operational efficiency. Demonstrated expertise in team coordination and strategic planning.
Overview
30
30
years of professional experience
1
1
Certification
Work History
IT Specialist
Department Of Defense
01.2010 - Current
- Completed Government Purchase Card training and currently serve as the primary GPC Holder for AFN-BC IT department.
- Regularly submit Purchase Orders via the eDarts System.
- Currently track and maintain all Service Agreements and Support contracts with AFN-BC vendors.
- Work closely with the AFN-BC Budget team to monitor available funding.
- Perform system administrative duties in support of the Defense Media Activity (DMA) Standard Procurement System (SPS) Procurement Desktop Defense System and the Television Audio Support Agency (TASA).
Procurement Desktop Defense (PD2) System Administrator/ Deputy Site Manager
Department Of Defense
01.2007 - Current
- Over five years of experience performing System Administrative duties, including account creations, upgrading, troubleshooting, and performing maintenance for the Standard Procurement System (SPS) Procurement Desktop Defense (PD2) system and the T-ASA Project Management System.
- Completed all required Contracting training and exams to serve as the Defense Media Activity (DMA) Standard Procurement System (SPS) PD2 Authorized Caller for Department of Defense Activity Address Code (DoDAAC) HQ0028.
- Provide support and maintenance for the T-ASA Project Management System, to include design, testing, configuration, user assistance, and management of the system.
- Maintain primary and secondary zones within the Solaris server PD2 Sybase database and successfully test backup and restore capabilities. Obtain daily snapshots of the primary zone to ensure continuity of operations.
- Facilitated the daily transfer of the Informix 4GL database backup file to the Powervault tape backup server to ensure successful backup and restore capabilities, and to provide continuity of operations.
- Effectively work with customers and management to determine project goals and deadlines. Coordinate necessary system downtimes as needed complete projects. Inform the customer of the benefits and potential risks of specific actions. Suggest alternative plans when necessary.
- Recently worked with the SPS vendor to complete an entire system overhaul to upgrade PD2 to Service Release 10. Upgraded all related Contracting components, including Webmethods 7.1, ASF Server, COGNOS, FPDS-NG, and all Adapter services. Upgraded the PD2 Sybase database to ASE 15.0.
- Perform periodic system reviews and suggest upgrades and modifications to optimize the PD2 system. Implemented Computerized Accounts Payable System (CAPs) integration into the CDR-A components of PD2 to assist the DMA Contracting Shop with automatic payments to Defense Finance and Accounting Service (DFAS).
- Optimize, upgrade, and maintain the PD2 Sybase database and the T-ASA 4GL Informix database. Design and create system alterations as needed and as requested by the customer. Coordinate with the customer to upgrade and increase storage space and ensure maximum uptime.
- Create in depth system documentation and update the knowledge base for the PD2 and T-ASA system and interfaces. Provide training on these systems to both users and coworkers as necessary. Periodically re-evaluate customer needs to confirm they are being met.
- Serve as the security representative for the Contracting systems, and maintain a security plan and ensure that the systems and databases are secure from unauthorized access. Ensure the PD2 and T-ASA systems are compliant with DoD Security Technical Implementation Guides (STIG) to adhere to Information Assurance (IA) guidelines.
- Program and debug Informix 4GL and SQL and provide customer support to Genero users. Create implementation plans and perform testing on all new code within a development environment prior to implementing within the production system.
- Manage and monitor the EDA file transfer process on the ASF Server to ensure the successful update of the WAWF website.
- Perform database administration duties for Informix and Sybase systems. Perform routine system analyst checks to verify system performance.
- Serve as the subject matter expert and provide exceptional customer service for the PD2 and T-ASA Project Management System local and remote users.
- Excellent oral communication skills and ability to effectively convey ideas and concepts to customers, management, and coworkers to continuously ensure system optimization.
- Strong problem solving skills and able to quickly pin point and resolve PD2 and T-ASA related issues at both the server and workstation level. Serve as the Authorized Caller to submit tickets to the SPS helpdesk when elevated support is required.
- Stay abreast of current technological trends and use the proper troubleshooting software to isolate and remediate any system errors, including Sybase Central and SQL Interactive to manipulate the Sybase database, and DBAccess to manipulate the Genero Informix database.
- Routinely review the SPS CACI helpdesk website for periodic system updates and notifications.
- Coordinate special projects and tasks with Contracting personnel as needed to remain current on all Contracting programs.
- Armed Forces Radio and Television Services Broadcast Center
Broadcast Engineer/IT Support
Taft Broadcasting Company
01.1999 - 01.2005
- Maintained computer systems and audio/video equipment used in the editing and transmission of broadcast media for the Armed Forces Radio and Television Services.
- Performed system administration for UNIX based computer systems.
- Served as the Database Administrator for the company’s database system.
- Maintained, updated, and troubleshot multiple database platforms, hardware and software components, and computer automation and routing systems.
- Monitored computer network transmissions, and isolated and corrected any associated problems.
- Installed cabling and fabricated connectors used for radio and television signals and computer transmissions (Cat 5, Cat5e, RJ-45, RG-9, RG-11, Coax).
- Performed routine preventative maintenance inspections on computer and audio/video equipment installed within the facility.
- Defense Media Center
Broadcast Operator
TAD/Adecco Technical
01.1999 - 01.1999
- Performed the associated duties of a Broadcast Operator for Armed Forces Radio and Television Services.
- Performed off line recording, to include packing tapes, laying bars and tone, routing sources to VTRs, and verifying video levels adhered to the NTSC standard.
- Manned Master Control Rooms to include the switching of live sporting and news events.
- Operated Odetics Robotics Tape Handling systems, to include the slugging of programs and the manipulation of play lists.
- Located the correct receivers, tuned transponders to the correct frequency, set video levels at the frame sync, and operated C and Ku Band agile dishes.
- Defense Media Center
Office Manager
Taft Broadcasting Company
01.1997 - 01.1997
- Supervised the office staff and the daily procurement of parts and supplies.
- Aided in the coordination of special projects to include the drafting of Contract Proposals and Statement of Work Requests during contract bid negotiations.
- Handled company sensitive and confidential information and data.
- Prepared and disseminated financial reports for corporate and government offices.
- Performed the duties of Personnel Manager, Accounts Payable, and Payroll Administrator.
- Created public vouchers for reimbursement of monies spent on multi-million dollar government contract.
- Performed multi-department supervision of funds and created company adopted spreadsheets that tracked government contract funding.
- Defense Media Center
Purchasing Agent
Taft Broadcasting Company
01.1997 - 01.1997
- Coordinated purchasing necessities with management, technical personnel, and outside agencies.
- Processed purchase orders and related correspondence, and performed the required duties of Accounts Payable.
- Negotiated price, shipping arrangements, refunds, and credits.
- Defense Media Center
Database Management Clerk
Western Staff Services
01.1996 - 01.1997
- Organized and updated inventory data within the Defense Property and Accountability System (DPAS) Database.
- Bar-coded and tracked government property within the Armed Forces Radio and Television Services’ Broadcast Center.
- Defense Media Center
Education
Bachelor of Science Degree - Computer Science Candidate
California State University, San Bernardino
Certificate Program - Unix/Linux System Administration
University of California, Riverside Extension
Skills
- Current Government Purchase Card Holder
- Extensive experience submitting Purchase Orders via the eDarts System
- Extensive familiarity with Contracting’s Procurement System, Procurement Desktop Defense System (PD2)
- DoD 857001-M Compliant
- DoD Secret Clearance
- Teamwork and collaboration
- Dependable and responsible
- Attention to detail
- Multitasking Abilities
- Organizational skills
- Verbal communication
Certification
- SPS PD2 Authorized Caller
- Unix/Linux System Administration Certification
- Security+ Certified
- A+ Certified Computer Technician
- Network+ Certified Technician
- Certified Novell Administrator
- Light Brigade Certified Fiber Optic Installer
- FCC General Radiotelephone License Operator
- JLG Lift Certified Operator
- Society of Broadcast Engineers
- SBE Member
- Certified Broadcast Network Technician (CBNT)
- Certified Broadcast Television Engineer (CBTE)
Awards
Obtained an Exceptional Performance Evaluation annually since 2005., Received the coveted Lockheed Martin Service Recognition Award (SRA) for Innovation and Performance.
Professional Training
- SPS PD2 System Administration
- SPS PD2 Adapter
- SPS PD2 SR10 Upgrade Workshop
- Lockheed Martin PS1 Professional Services Core Skills – Professional Services Management
- Lockheed Martin Full Spectrum Leadership – Selecting Full Spectrum Leaders
- HP-UX System and Network Administration I
- HP-UX System and Network Administration II
- AIX5L System Administration I: Implementation
- SQL Programming
- Air Defense Maintenance & Support
- Autocad Level I
- Router and Jupiter Technical Training
- Saturn Master Control Technical Training
- Betacam SP Studio Transport Maintenance and Repair
- Advanced Surface Mount Soldering
- Troubleshooting and Maintaining the Macintosh
- Advanced Macintosh Troubleshooting
- Advanced Hands-On Computer Monitor Troubleshooting
- IBM AS400 Platform Training
- Defense Accountability System Database Training
Timeline
IT Specialist
Department Of Defense
01.2010 - Current
Procurement Desktop Defense (PD2) System Administrator/ Deputy Site Manager
Department Of Defense
01.2007 - Current
Broadcast Engineer/IT Support
Taft Broadcasting Company
01.1999 - 01.2005
Broadcast Operator
TAD/Adecco Technical
01.1999 - 01.1999
Office Manager
Taft Broadcasting Company
01.1997 - 01.1997
Purchasing Agent
Taft Broadcasting Company
01.1997 - 01.1997
Database Management Clerk
Western Staff Services
01.1996 - 01.1997
Bachelor of Science Degree - Computer Science Candidate
California State University, San Bernardino
Certificate Program - Unix/Linux System Administration
University of California, Riverside Extension