CRISTINA ALABARCE
Davenport,FL
Summary
Results-oriented professional with a focus on customer service and financial analysis. Achievements include significant improvements in operational efficiency and sales increases through effective management strategies. Strong ability to collaborate with teams to meet goals and improve customer satisfaction.
Overview
26
26
years of professional experience
Work History
Retail Associate
Burlington
Davenport, FL
09.2025 - Current
- Assisted customers in selecting merchandise and provided product knowledge.
- Organized and restocked shelves to maintain visual appeal and accessibility.
- Operated cash register and processed transactions efficiently and accurately.
- Collaborated with team members to create a positive shopping experience.
- Maintained cleanliness and organization of sales floor and storage areas.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Participated in inventory counts and helped manage stock levels effectively.
Administrative Analyst
EGR
Porto Alegre, Brazil
05.2015 - 12.2024
- Analyzed operational data to enhance administrative processes and workflows.
- Developed reports for management review and decision-making support.
- Implemented new filing systems to improve document retrieval efficiency.
- Trained staff on administrative procedures and software usage.
- Implemented new administrative procedures for increased profitability.
- Maintained confidential files related to personnel records, financial data, contracts.
Financial Analyst
SICREDI CREDIT UNION
Porto Alegre, Brazil
07.2009 - 06.2012
- Analyzed financial statements to identify trends and variances.
- Collaborated with teams to develop financial forecasts and projections.
- Conducted risk assessments to support investment decisions.
- Monitored compliance with financial regulations and policies.
- Trained junior analysts on financial modeling techniques and tools.
- Analyzed complex financial information to offer recommendations to management, driving decision-making.
Credit Analyst
GERDAU STEEL
Porto Alegre, Brazil
05.2006 - 02.2009
- Analyzed credit data to assess risk for customer accounts.
- Evaluated financial statements to determine creditworthiness of applicants.
- Conducted market research to identify trends in the steel industry.
- Collaborated with sales teams to establish credit limits for clients.
- Reviewed payment histories to manage outstanding debts effectively.
Administrative Assistant
RGE
Porto Alegre, Brazil
08.2000 - 03.2006
- Conducted research on various topics as requested by management.
- Prepared comprehensive reports to support decision-making.
- Scheduled meetings, appointments, and travel for managers efficiently.
- Maintained filing systems and organized documentation for easy access.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
MBA - Coaching
Uniasselvi
Porto Alegre, Brazil03.2022
MBA - Marketing Management
Uniasselvi
Porto Alegre/Brazil09-2012
B.S. - Business Administration
UFRGS - Universidade Federal do RS
Porto Alegre, Brazil01.1999
Skills
- Customer service and support
- Product knowledge
- Cash handling
- Visual merchandising
- Inventory management
- Sales forecasting
Languages
- PORTUGUESE, Native Speaker
- ENGLISH, Professional Working Proficiency
- SPANISH, Intermediate
Timeline
Retail Associate
Burlington
09.2025 - Current
Administrative Analyst
EGR
05.2015 - 12.2024
Financial Analyst
SICREDI CREDIT UNION
07.2009 - 06.2012
Credit Analyst
GERDAU STEEL
05.2006 - 02.2009
Administrative Assistant
RGE
08.2000 - 03.2006
MBA - Coaching
Uniasselvi
MBA - Marketing Management
Uniasselvi
B.S. - Business Administration
UFRGS - Universidade Federal do RS