Cristina Arellano

Chick-fil-A

Albuquerque, NM

04.2009 - Current

Defined, implemented and revised operational policies and guidelines.
Oversaw day-to-day production activities in accordance with business objectives.
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Led change and transformation across business areas to deliver benefits and align company resources.
Achieved team goals through formalized training plans, coaching and performance management.
Supervised daily operations of multi-million dollar Business.
Delegated daily tasks to employees, streamlining daily progress and efficiency.
Upheld great standards of leadership for employees, consistently leading by example.
Monitored over 92 employees' day-to-day activities and made plans to rectify issues.
Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
Maintained cleanliness and organization of the workspace, working closely with employees to systemize tasks.
Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Trained and guided team members to maintain high productivity and performance metrics.