Cristina Ayala

• Developed key operational initiatives to drive and maintain substantial business growth, resulting in over $40k in yearly sales.
• Designed website reaching 117 unique viewers with an average duration of 3 minutes and 58 seconds on site.
• Produced an organic Instagram content plan and content creation in English and Spanish, generating an average of 360 interactions per day, resulting in 8 sales calls per week and three closed sales on average.
• Created and monitored promotional approaches to increase sales and profit levels, upwards of 8%.

• Drafted tailored proposals and contracts to optimize the sales process, resulting in 98% closing rates.
• Coached and nurtured client relationships leading to renewals, resulting in monthly sales.
• Maintained client project costs through careful budgeting and monitoring of expenditures.
• Generated leads through cold calling, networking and social media.

• Supported senior leadership by developing reports on activities related to membership sales, planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for social events.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

• Handled selection, purchase, and importation of handicrafts for resale creating awareness of costs resulting in proper pricing for maximizing profits.

• Designed and wrote landing pages on Shopify utilizing SEO increasing unique viewers and generating traffic to blog by 7%.

• Traveled to Latin America to build strategic alliances with artisans, reducing production costs by 30%.

• Searched for hard-to-find private jets and found high-quality, reliable vendors, fulfilling 99% of requests.
• Generated an average of $20k in monthly sales by quickly sourcing private jets for clients.
• Developed long-term partnerships with key suppliers to improve performance across supply chain, generate greater cost efficiency, and enable business to grow and develop.

• Planned large-scale events such as trade shows, conferences, and meetings for companies like Toyota.
• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
• Evaluated existing plans, processes and events planning services to identify opportunities for improvement.

• Adapted classes to meet expectations and interests of members, resulting in improved participation.
• Led fitness tests for 214 military personnel, decreasing their fat percentage to save their careers.
• Worked independently and as member of cohesive team to support individual needs.

• Coordinated schedules and timelines for events, keeping events on track.
• Reduced time of check-in by two hours by teaming up with another intern to create badges for all attendees.
• Calculated monthly transportation budgets for 12 charter buses with the guidance of an Event Manager.

• Initiated tasks when instructions weren't available to remain proactive and saved time.
• Adhered to strict event timelines by remaining motivated to have facilities ready for events ranging from 50 attendees to 19,000 football fans.

• Signaled pilots manually to correct movements and prevent accidents.
• Led training, tracked data and assessed trainee performance.
• Operated in challenging, high-stress and physically-demanding environments to keep personnel safe and direct aircraft in flight operations.