Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Cristina Ballard

Summary

Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

HR/Administrative Assistant and Payroll Coordinator

Enhabit
04.2019 - 07.2023
  • This position maintains the branch office, processes accounts payable and assists with medical supply management
  • The Administrative Specialist / HR Designee assists the Branch Director with ensuring that branch employees are supported related to important human resources needs and information, in addition to keeping electronic personnel files up to date.
  • Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
  • Acted as a reliable point of contact for employees seeking information on company policies, benefits, or general HR matters.
  • Maintained confidentiality of sensitive HR information, adhering to strict privacy guidelines at all times.
  • Supported payroll processing by accurately tracking time and attendance records, reporting discrepancies to management as needed.
  • Contributed to a positive company culture by planning engaging team-building events and activities.
  • Enhanced onboarding experience for new hires through well-organized orientation sessions and timely completion of paperwork.
  • Ensured accurate recordkeeping of required employee trainings or certifications in accordance with industry regulations or company policies.
  • Answered and redirected incoming phone calls for office.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.

Patient Sitter

Methodist Mansfield
03.2018 - 04.2019
  • Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
  • Increased patient morale through engaging conversation and companionship throughout their hospital stay.
  • Collaborated effectively with interdisciplinary healthcare teams, contributing valuable insights from time spent observing individual patients closely over extended periods of time.
  • Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.

Office Manager

Mansfield Chiropractic
05.2017 - 03.2018
  • This position maintains the clinic: Scheduling meetings, appointments, ordering office supplies, greeting visitors and providing support to office staff and doctors
  • Interviewing and training new office employees and organizing their employment paperwork
  • Reporting office progress to senior management and working with them to improve office operations and procedures
  • Review employees' timesheets and process payroll with senior management
  • Review end of day payments with senior management.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coached new hires on company processes while managing employees to achieve maximum production.

Education

Medical Coder -

Tarrant County College District
Fort Worth, TX
05.2024

Health Care Administration and IT -

Dallas Baptist University
05.2021

Science -

Navarro College
05.2015

Science -

Tarrant County College
05.2013

High School Diploma -

Mansfield Legacy High School
01.2011

Skills

  • Employee Relations
  • Payroll Administration
  • Human resources knowledge
  • Medical Terminology
  • Anatomy knowledge
  • HIPAA Compliance
  • HCPCS Coding
  • Insurance Verification
  • Insurance coding (ICD-9 and CPT)

Certification

  • CPC - Certified Professional Coder

Timeline

HR/Administrative Assistant and Payroll Coordinator

Enhabit
04.2019 - 07.2023

Patient Sitter

Methodist Mansfield
03.2018 - 04.2019

Office Manager

Mansfield Chiropractic
05.2017 - 03.2018

Medical Coder -

Tarrant County College District

Health Care Administration and IT -

Dallas Baptist University

Science -

Navarro College

Science -

Tarrant County College

High School Diploma -

Mansfield Legacy High School

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Cristina Ballard