CRISTINA BLANCO
Albuquerque
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Efficient Billing Coordinator recognized for high productivity and ability to complete tasks swiftly. Possess specialized skills in invoice management, account reconciliation, and financial reporting which contribute to seamless billing operations. Excel in communication, problem-solving, and organizational abilities, ensuring success in fast-paced environments by prioritizing tasks effectively and maintaining clear lines of communication with clients and team members.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Billing Coordinator
Alegria Family Services
Albuquerque
06.2025 - Current
- Processed billing documents for client services efficiently and accurately.
- Managed accounts receivable and performed regular account reconciliations.
- Coordinated with team members to ensure timely invoicing and payment collection.
- Utilized billing software to track expenses and generate reports for management.
- Prepared accounts for financial audits and supported audit process.
- Managed daily workflow processes associated with invoice creation and distribution.
Front Desk Receptionist
Hilton Hotels Corporation
Albuquerque
11.2024 - 06.2025
- Greeted visitors and clients warmly upon arrival.
- Managed multi-line phone system to route calls effectively.
- Scheduled appointments and maintained calendar for staff members.
- Coordinated with other departments to support operations smoothly.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Server
Dennys Corp
Albuqueruqe
12.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Royal Buffet
Albuquerque
06.2023 - 04.2024
Cashier
Royal Buffet
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Education
Nursing
Cnm
Albuquerque, NM 05.2023 - 02.2026
Diploma -
Atrisco Heritage Academy High School
Albuquerque, NMSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Professionalism and courtesy
- Attention to detail
- Billing software
- Team collaboration
- Accuracy and precision
- Invoice processing
Timeline
Billing Coordinator
Alegria Family Services
06.2025 - Current
Front Desk Receptionist
Hilton Hotels Corporation
11.2024 - 06.2025
Server
Dennys Corp
12.2023 - 06.2024
Server
Royal Buffet
06.2023 - 04.2024
Nursing
Cnm
05.2023 - 02.2026
Cashier
Royal Buffet
Diploma -
Atrisco Heritage Academy High School