Cristina Cabezas
Germantown ,MD
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
6
6
years of professional experience
Work History
Principal Administrative Aide
DHHS Dental Clinic
05.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Scheduled office meetings and client appointments for staff teams.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Catering Staff Member
Wegmans
10.2017 - 06.2022
- Provided friendly, courteous service to create memorable moments for guests.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Oversaw catering orders to verify accuracy and completeness.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Greeted customers and answered inquiries regarding menu items and specials.
Teacher's Aide
MCPS
08.2021 - 04.2022
- Assisted teachers with supervision and care of group of 20 children.
- Maintained safety and security by overseeing students in recess environments.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student physical, mental, and social development using classroom games and activities.
- Supported student learning objectives through personalized and small group assistance.
Education
High School Diploma -
Northwest High School
Germantown, MDDental Assisting Degree - Dental Assisting
DATS
Germantown Hills, ILSkills
- Mail Handling
- Clerical Support
- Expense Reporting
- Information Security
- Document Control
- Reception Oversight
- Appointment Scheduling
- Office Administration
- Microsoft Outlook
- Patient Care Advocacy
Languages
Spanish
Native or Bilingual
Timeline
Principal Administrative Aide
DHHS Dental Clinic
05.2022 - Current
Teacher's Aide
MCPS
08.2021 - 04.2022
Catering Staff Member
Wegmans
10.2017 - 06.2022
High School Diploma -
Northwest High School
Dental Assisting Degree - Dental Assisting
DATS
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