Cristina Calderon
Charlotte,NC
Summary
Dedicated and dynamic professional with a robust background in public relations and event management, complemented by active involvement in church community initiatives. Passion for leadership and relationship building drives a commitment to providing exceptional customer service and fostering meaningful connections. Proven ability to spearhead successful events, coordinate with diverse stakeholders, and develop PR strategies that elevate brand image while engaging community members. Demonstrated expertise in executing large-scale projects and implementing community-focused initiatives that align organizational goals with local needs, enhancing overall public presence.
Overview
14
14
years of professional experience
Work History
Loan Processor
Truist Bank
Gastonia
12.2024 - 11.2025
- Communicated effectively with clients to clarify loan terms, requirements, and timelines throughout the process.
- Verified applicant documentation to assess financial eligibility and mitigate potential risks during underwriting.
- Reviewed credit reports and financial statements to determine risk levels and recommend suitable loan products.
Banking Performance Coach
Wells Fargo
Charlotte
10.2021 - 11.2024
- Developed individualized performance metrics for bankers, aligning coaching strategies with branch objectives and compliance standards.**
- Monitored banking transactions and customer interactions to identify training needs and refine coaching focus areas.**
- Conducted regular compliance reviews of training materials to ensure alignment with regulatory requirements and best practices.**
Sales Development Coach
Red Ventures
Fort Mill
01.2016 - 08.2020
- Helped sales professionals increase conversion rates by improving confidence, communication skills, and results-driven sales habits.
Marketing Coordinator
The Joint Chiropractor
Charlotte
05.2012 - 01.2016
- Managed social media platforms to generate brand awareness, fostering an interactive online community for patients.**
- Executed market research initiatives to identify trends and inform targeted marketing strategies for service promotion.**
- Maintained comprehensive tracking of marketing budgets, ensuring efficient allocation of resources across campaigns and projects.**
Education
High School Diploma - Film & Photography
The Art Institute
Charlotte09-2012
Skills
- Bilingual
- Strong leadership and execution
- Attention to detail
- Staff management
Languages
Spanish
Native or Bilingual
Timeline
Loan Processor
Truist Bank
12.2024 - 11.2025
Banking Performance Coach
Wells Fargo
10.2021 - 11.2024
Sales Development Coach
Red Ventures
01.2016 - 08.2020
Marketing Coordinator
The Joint Chiropractor
05.2012 - 01.2016
High School Diploma - Film & Photography
The Art Institute