Cristina Campa
Chino Hills,CA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
TCK Builders
07.2023 - 06.2025
- Manage personnel less than 20 (hire, terminate, coach, warnings, performance improvement plans, prepare schedules, payroll, delegate, lead quarterly staff meetings, file unemployment forms)
- Maintain President updated on the company’s finances, changing federal/state laws & policies, workers compensation cases, project status, legal matters, yearly WC audit preparation/outcomes and employee turnover
- Oversee expenses (labor, materials, office, supplies, bills)
- Prepare monthly billing for each job including schedule of values, releases, prelim info and G702-703 forms
- Accounting: control banking transactions (check register, deposits, AP & AR, payroll)
- Responsible for certified payroll reporting
- Planned and executed company events and holiday parties.
Operations Manager - Co-Owner
KAAT Construction
06.2015 - 04.2022
- Maintain company’s records per retention schedule
- Assure company is compliant with state and federal labor laws. Federal and state posters/notices are updated and posted where it is visible to employees
- Evaluate/prepare weekly jobsite safety meetings to prevent/reduce risk of injury and violations
- Reviewing documents are completed/signed correctly and in its entirety
- Order and update new hire packets
- Prevent/reduce the risk of company violating laws/policies and ensuring success during audits
- Implemented an Injury & Illness Prevention Program to meet OSHA's requirements
Service Manager
Wells Fargo Bank
08.2003 - 05.2015
- Manage team less than 35 (hire, promote, terminate, warnings, performance improvement plans, coach, train, recognize, prepare schedules, motivate, ensure healthy work environment, approving employee PTO, develop/present team members reviews and raises)
- Provide and model excellent customer service, show empathy, go the extra mile for the customer, ensure customers’ needs are being met and exceeded
- Assist with transaction approvals, conduct random cash counts, order cash based on demand, service ATMs, delegate duties, ensuring monthly tasks are completed on time, certifying record keeping and performing dual control for specific functions
- Act on behalf of branch manager when manager is out of the office and work together to achieve daily and quarterly sales/service goals. Open communication with each other to succeed collectively and work alongside to create actions plans to accomplish goals
- Lead quarterly meetings that include employee recognition, promotion, welcoming new team members, dissemination of new and important information, discuss areas of opportunities based on client surveys and establish strategies to improve as a team.
Education
Bachelor of Arts - Mass Communication And Journalism
California State University, Fresno
Fresno, CA05-2005
Skills
- Office/Staff management
- Administrative support
- Scheduling
- Training and coaching
- Policy implementation
- Meeting and event planning
- Accounting/Banking operations
- Problem resolution
- Team leadership
- Compliance monitoring
- MS Office, Gusto Payroll, Paychex, ADP, QuickBooks
Accomplishments
- Achieved successful audits by maintaining records with accuracy and proper completion.
- Implemented an Injury and Illness Prevention Program to meet OSHA's requirement
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Music
- Hiking
- Traveling
Timeline
Administrative Assistant
TCK Builders
07.2023 - 06.2025
Operations Manager - Co-Owner
KAAT Construction
06.2015 - 04.2022
Service Manager
Wells Fargo Bank
08.2003 - 05.2015
Bachelor of Arts - Mass Communication And Journalism
California State University, Fresno