Cristina Centeno
Laredo,TX
Summary
Compassionate and dependable caregiver with experience at CBP Luke & Associates, skilled in providing daily living assistance and ensuring safety for vulnerable populations. Proven ability to manage time effectively and communicate clearly, fostering a secure environment while maintaining accurate documentation and enhancing. Industrious Office Clerk with experience in handling money. Office needs and focus on optimizing system performance. Friendly, respectfully and team-Oriented with extensive clerical and records management experience. Clear communicator. Skilled at Multitasking with strong prioritizing. Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by achieving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.
Overview
14
14
years of professional experience
Work History
Caregiver/Monitor
CBP Luke & Associates
Laredo, TX
09.2024 - 02.2025
- Supervision and Monitoring:Continuously monitor the safety and well-being of UAC and Families, ensuring they are free from harm and have their needs met. Escort of UAC & Families in custody while present at medical treatment, court rooms,family time and showers.
- Care Provision:Provide basic care, including feeding, hygiene, and clothing, as well as addressing their emotional and developmental needs.
- Creating a Safe Environment:Maintain a clean, safe, and positive environment for the children/Families, fostering a sense of security and belonging.
- Documentation:Accurately document all interactions and observations related to the children's care, ensuring continuity of care and meeting reporting requirements.
- Communication:Communicate effectively with other staff members and relevant agencies to ensure the children's needs are met and to coordinate care effectively.
- Active Interaction:Engage in active interaction with the youth to foster a safe and positive environment
- Security:Responsible for the security of the residents through direct monitoring and clear staff communication.
Office Assistant
C.TJ Carino Primary Care
Laredo, TX
08.2018 - 09.2024
- Call attendance for a jobs available. Input the information for new hires in the system (medias). Provide providers with scheduling and clients info.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Ramp Agent
Worldwide Flight Services
Laredo, TX
08.2017 - 08.2018
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded freight and assisted crew and travelers with freight for over Number daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Customer Service, Cashier and Money Center
Walmart
Laredo, TX
04.2012 - 05.2017
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Money Center, associates handle various financial services, including bill payments, check cashing, money orders, and money transfers, while also providing information and support to customers regarding these services.
Stocker
Party City
Laredo, TX
09.2011 - 04.2012
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Cashier
Sam's Club
Laredo, TX
11.2010 - 08.2011
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma -
Dr. Leo Cigarroa High School
2600 Zacatecas St. Laredo, TX 7804605.2011
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Daily living assistance
- Multitasking and organization
- [45] WPM typing speed
- Filling and data archiving
- Office administrator
Languages
Spanish/English
Full Professional
Timeline
Caregiver/Monitor
CBP Luke & Associates
09.2024 - 02.2025
Office Assistant
C.TJ Carino Primary Care
08.2018 - 09.2024
Ramp Agent
Worldwide Flight Services
08.2017 - 08.2018
Customer Service, Cashier and Money Center
Walmart
04.2012 - 05.2017
Stocker
Party City
09.2011 - 04.2012
Cashier
Sam's Club
11.2010 - 08.2011
Diploma -
Dr. Leo Cigarroa High School