Cristina Coleman
Denton,TX
Summary
Dynamic operations manager with a proven track record at Dollar Tree, enhancing inventory accuracy and driving team efficiency. Skilled in staff training and development, I foster a culture of continuous improvement while leveraging strong decision-making and problem-solving abilities to achieve operational excellence. Committed to delivering exceptional customer service and optimizing retail operations.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Goodwill
02.2025 - 10.2025
- Assisted in daily operations, ensuring efficient workflow and customer satisfaction.
- Coordinated staff schedules to optimize coverage during peak hours.
- Trained new employees on store policies and operational procedures.
- Managed inventory levels, conducting regular audits for accuracy.
Operations Manager
Dollar Tree
06.2018 - 07.2024
- Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
- Led cross-functional teams to implement operational improvements, increasing overall efficiency.
- Developed training programs for new hires, fostering a culture of continuous learning and safety adherence.
- Analyzed sales data to identify trends, informing strategic decisions for inventory replenishment.
Education
High School Diploma -
Ryan High School
Denton, TX06.1999
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Workload management
- Conflict resolution
- Retail operations
- Team building
- Employee scheduling
- Operations management
Timeline
Assistant Manager
Goodwill
02.2025 - 10.2025
Operations Manager
Dollar Tree
06.2018 - 07.2024
High School Diploma -
Ryan High School