Cristina Cortinez
Abilene
Summary
Experienced in clerical and customer service roles, showcasing skills relevant to a Paralegal Assistant position. Responsibilities have included conducting interviews, managing schedules, and handling sensitive information, highlighting attention to detail and confidentiality. Familiarity with Microsoft Office applications supports efficient document preparation and management. Proven ability to engage with diverse individuals while providing clear information about policies and procedures.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Admissions Representative
Hendrick Health
Abilene
08.2024 - Current
- Greets patients and families, conducts interviews, and answers questions about admission procedures, hospital services, and policies.
- Records patient demographics, insurance information, and other relevant data.
- Verifies patient insurance eligibility and benefits.
- Collects necessary signatures and forms, including legal consents and insurance forms.
Assistant Manager
Crunch Fitness
Abilene
04.2024 - 10.2024
- Payroll, managing schedules, sales, cleaning.
- Managing customer service Experience, cash handling.
Front Office Manager
Courtyard by Marriott
Abilene
04.2021 - 04.2024
- Being a front desk agent requires me to make sure I check in the right guest, handle cash/ credit cards to check people in, and also to provide great customer service.
- I also do the billing and manage guest complaints.
Delivery Driver
Amazon DSP
Abilene
09.2022 - 03.2023
- I work with a team of delivery drivers to take their amazon packages to customers' houses and drop them off.
- Assured packages arrived at destination.
- Utilized scanner to process and ensure timely deliveries.
- Received, unloaded and delivered packages.
- Adhered to Department of Transportation (DOT) regulations.
- Delivered a wide variety of products, including boxes and orders.
- Assured inventory was consistently accurate.
Waitress
Phoenix Pho
Abilene
11.2020 - 03.2021
- I helped greet guests, serve them food, handle cash.
- Handled 10-12 tables daily.
- Welcomed guests as they arrived.
- Took food and drink orders.
- Prepared lunch and dinner.
- Served meals.
- Checked on guests frequently.
Delivery Driver
DoorDash
Abilene
03.2020 - 03.2021
- Delivered food, greeted customers.
- Assured food arrived at destination.
- Assured inventory was consistently accurate.
- Received, unloaded and delivered orders.
- Delivered a wide variety of orders, including food and groceries.
Cashier
Rosa's Cafe
Abilene
04.2020 - 10.2020
- I greeted guests, handled cash, cooked food and made food.
- Assisted guests in finding or ordering merchandise.
- Handled the cash drawers.
- Handled guest complaints and concerns.
Direct Support Professional
ABSSLC
Abilene
08.2019 - 02.2020
- Tend to residents, providing personal care, feeding them.
- Establishing connections, help residents with physical therapy needs.
Education
Bachelor of Science - Criminology
McMurry
Abilene, TX05.2025
High School Diploma -
Cooper High School
Abilene, TX06.2018
Skills
- Delivery Driver Experience
- Van driver
- Meal Preparation
- Conflict management
- Retail management
- Filing
- POS
- Cooking
- Custodial experience
- Analysis skills
- Microsoft Powerpoint
- Microsoft Office
- Leadership
- Caregiving
- Google Docs
- Computer skills
- Multi-line Phone Systems
- Data Entry
- Talent acquisition
- Customer service
- Store management
- Time management
- Inventory control
- Laundry
- Clerical experience
- Management
- Microsoft Access
- Accounting
- Guest Services
- Typing
- Serving Experience
- Food Handling
- Cleaning Experience
- Home Care
- Cleaning
- Kitchen Experience
- Cash handling
- Retail Sales
- Sales
- Guest services
- Cash register
- Front desk
- Assistant manager experience
- Office management
- Communication skills
- Upselling
- Automotive service
- Assembly
- Senior Care
- Interviewing
- Driving
- Merchandising
- Team management
- Windows
- Supervising experience
- Cashiering
- Cash Handling
- Front Desk
- Sales management
- Microsoft Excel
- Financial services
- Microsoft Word
- Word processing
- Organizational skills
- Communication Skills
Certification
- Cpr, Present
- Driver's License
- Food Handler Certification
- Non-CDL Class C
- First Aid Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Admissions Representative
Hendrick Health
08.2024 - Current
Assistant Manager
Crunch Fitness
04.2024 - 10.2024
Delivery Driver
Amazon DSP
09.2022 - 03.2023
Front Office Manager
Courtyard by Marriott
04.2021 - 04.2024
Waitress
Phoenix Pho
11.2020 - 03.2021
Cashier
Rosa's Cafe
04.2020 - 10.2020
Delivery Driver
DoorDash
03.2020 - 03.2021
Direct Support Professional
ABSSLC
08.2019 - 02.2020
Bachelor of Science - Criminology
McMurry
High School Diploma -
Cooper High School