Daniela Cuco
Summary
Dedicated team player with problem-solving abilities. Excellent interpersonal and time management skills. Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Department Store Associate
Kohls Department Store
Jeffersonville, IN
08.2022 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Informed customers of current store promotions to encourage additional sales purchases.
- Supported loss prevention goals by monitoring shopper behavior.
Hostess
BoomBozz Craft Pizza And Taphouse
Jeffersonville, IN
06.2020 - 10.2020
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Used cash registers and credit card machines to cash out customers.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Food Runner
Cattleman's
La Grange , KY
05.2019 - 04.2020
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Cleared tables immediately after guests left in preparation for next party.
- Answered questions from restaurant patrons regarding menu items.
- Organized and replenished supplies at food stations to optimize team performance.
- Cultivated warm relationships with regular customers.
Crew Member
Wendy's
La Grange, KY
04.2018 - 04.2019
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Accurately operated cash register to process customer payments.
Education
High School Diploma -
Oldham County High School
La Grange,. KY 2020
Skills
- Time Management
- Wait List Management
- Front- and Back-Of-House Coordination
- Warm and Welcoming
- Team Player
- Good Communication Skills
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Department Store Associate
Kohls Department Store
08.2022 - Current
Hostess
BoomBozz Craft Pizza And Taphouse
06.2020 - 10.2020
Food Runner
Cattleman's
05.2019 - 04.2020
Crew Member
Wendy's
04.2018 - 04.2019
High School Diploma -
Oldham County High School
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