Cristina Frausto
Lake Elsinore,CA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
Work History
Immigration Legal Assistant
Law Offices of Emily Brooks
Murrieta, California
10.2025 - Current
- Supported attorneys in preparing cases and managing documents to ensure thorough representation.
- Drafted and filed legal documents, ensuring compliance with immigration laws.
- Updated clients on case progress and addressed inquiries to maintain clear communication.
Patient Service Representative
VCC - Vista Community Clinic
Lake Elsinore, CA
01.2025 - Current
- Verified insurance information and processed patient registrations accurately.
- Utilized electronic health record systems to manage patient information efficiently.
- Verified insurance information, collected payments, and scheduled appointments.
- Assisted with scheduling follow-up appointments according to provider availability.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Ran credit card batches and balanced deposits on daily basis.
Service Advisor
Midas
Lake Elsinore, CA
05.2024 - 01.2025
- Provided exceptional customer service and addressed client inquiries effectively.
- Assisted technicians by relaying customer concerns and repair recommendations.
- Educated customers on maintenance services and offered product recommendations.
Legal Assistant
The Khan Law Firm
Murrieta, CA
02.2022 - 02.2024
- Managed client communications, providing updates on case status and procedures.
- Coordinated appointments and meetings between clients and legal staff.
- Answered phones promptly while providing courteous customer service.
- Scanned physical documents into electronic format for storage in a secure database system.
Office Manager
Master Tires & Wheels
Murrieta, CA
03.2016 - 02.2024
- Trained new employees on office procedures and customer service standards.
- Maintained vendor relationships for timely supply deliveries and service support.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Education
High School Diploma -
Adult Valley High School
Wildomar 10-2025
Skills
- Legal research
- Case management
- Document preparation
- Client communication
- Appointment scheduling
- Data entry
- Insurance verification
- Office administration
- Office management
- Client relations skills
- Microsoft office
- Legal document preparation
- Scheduling/Planning
- Payroll processing
- Calendar management
- Administrative support
- Clinical data entry
- Telehealth support
- Patient intake
- Payment collection
- Insurance verifying
- Phone and email etiquette
- Patient registration
Languages
English
Professional
Spanish
Professional
Timeline
Immigration Legal Assistant
Law Offices of Emily Brooks
10.2025 - Current
Patient Service Representative
VCC - Vista Community Clinic
01.2025 - Current
Service Advisor
Midas
05.2024 - 01.2025
Legal Assistant
The Khan Law Firm
02.2022 - 02.2024
Office Manager
Master Tires & Wheels
03.2016 - 02.2024
High School Diploma -
Adult Valley High School