Summary
Work History
Education
Certification
Skills
Work Availability
Languages
Software
Interests
Quote
Timeline
Generic

Marlene Ramirez

Paralegal Certification Earned
Tampa,FL

Summary

Legal professional with strong skills in writing and fluency in English & Spanish verbal and written. Managed client communications for an immigration attorney and assisted in the preparation of legal documents for immigration applications. Paralegal motivated to continually improve and extend personal skills and knowledge in the legal field to attain increased responsibility and opportunities for professional growth.

Work History

Immigration Legal Assistant

MF Seife, Esq
Miami, Florida
12.2023 - 08.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.

Immigration Legal Assistant

De La Vega, PA
Miami, FL
09.2023 - 12.2023
  • Contributed to client case file preparation and verified inclusion of required documentation.
  • Analyzed client documentation and history to determine eligibility for immigration-related benefits.
  • Assisted clients with immigration application completion to improve timeliness of case review and disposition.
  • Reduced errors in immigration applications by reviewing forms for accuracy and completeness.
  • Maintained strict confidentiality concerning sensitive client information while demonstrating professionalism at all times.

Retail Sales Associate

Nordstrom
Miami, FL
06.2023 - 11.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Greeted customers and provided outstanding customer service.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Immigration Legal Assistant

Law Offices of ES, PA
Coral Gables, Florida
02.2016 - 12.2019
  • Managed high-volume caseloads, ensuring timely completion of tasks and positive outcomes for clients.
  • Reduced errors in immigration applications by reviewing forms for accuracy and completeness.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Developed comprehensive client case list and performed file maintenance to promote accuracy and information compliance.
  • Coordinated appointments and meetings with clients, optimizing attorney schedules for maximum productivity.
  • Maintained strict confidentiality concerning sensitive client information while demonstrating professionalism at all times.
  • Developed expertise in various types of immigration matters including family-based petitions, asylum cases, and employment visas through hands-on experience.
  • Enhanced client satisfaction by providing timely updates on case progress and responding promptly to inquiries.
  • Contributed to client case file preparation and verified inclusion of required documentation.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Collaborated with attorneys to draft legal documents, resulting in accurate and timely submissions.
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Trained with Immigration Law software

Library Page

Miami Dade County Library
Miami, FL
05.1993 - 05.1999
  • Maintained an orderly and welcoming environment through regular shelf-reading and straightening of materials.
  • Enhanced patron experience by efficiently shelving and organizing materials according to library classification systems.
  • Assisted with the preparation and setup of meeting rooms for library-sponsored events, ensuring a smooth experience for all participants.
  • Offered support during children''s programming events by setting up materials, supervising attendees, and assisting with cleanup as needed.
  • Maintained confidentiality when handling patron information, adhering to strict privacy policies and promoting trust in library services.
  • Provided exceptional customer service by answering basic reference questions and guiding patrons to appropriate resources.
  • Aided in circulation tasks such as checking-in, checking-out, and renewing materials, ensuring efficient service for all patrons.
  • Placed books on proper shelves when returned to circulation.
  • Answered questions from patrons and helped to find desired materials.
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Processed library card applications and maintained patron records with accurate contact information.
  • Collected and processed fines on overdue library materials.
  • Assisted patrons with operation of library photocopiers, microfiche and audio/visual equipment.
  • Kept library shelves and printed materials well-stocked and organized according to established system.

Education

Paralegal Studies

Florida International University
Miami, FL
04.2005

Bachelor of Science - Journalism, Broadcast

Florida International University
Miami, FL
08.1999

Certification

  • Paralegal Certification Earned. Florida International University 2005 College of Law

Skills

  • Case File Preparation
  • Proficiency in MS Office
  • Correspondence and Legal Forms Drafting
  • Legal Research
  • Legal Terminology
  • Summary Writing
  • Online Research
  • Office Procedures
  • Client Communication
  • Critical Thinking
  • Drafting Legal Documents
  • Team Goals
  • Complex Problem-Solving
  • Software Process Management
  • Confidentiality and Discretion

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Software

Case Management Software

Interests

Traveling, Outdoors, Rollerblading, Beach, reading, writing, shopping, dining

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Immigration Legal Assistant

MF Seife, Esq
12.2023 - 08.2024

Immigration Legal Assistant

De La Vega, PA
09.2023 - 12.2023

Retail Sales Associate

Nordstrom
06.2023 - 11.2023

Immigration Legal Assistant

Law Offices of ES, PA
02.2016 - 12.2019

Library Page

Miami Dade County Library
05.1993 - 05.1999

Paralegal Studies

Florida International University

Bachelor of Science - Journalism, Broadcast

Florida International University

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Marlene RamirezParalegal Certification Earned