Summary
Overview
Work History
Education
Skills
Timeline
Server

Cristina Gambino

Naples,FL

Summary

Outgoing Hairstylist with willingness to learn and excel in the beauty industry. Familiarity with highlighting, haircutting and styling. Adept in makeup application, as well as handling front- office duties, including scheduling appointments and greeting clients.

Overview

11
11
years of professional experience

Work History

Server

J. Alexander's Restaurant
12.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS/MICROS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Train new staff on menu knowledge and service protocols, raising team's overall performance.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Stylist Assistant

Blown Away Studio
10.2023 - 05.2024
  • Assisted hairstylist with colorwork by applying base colors and toners.
  • Assisted hairstylist in achieving desired results for clients through efficient preparation and organization of tools and products.
  • Helped prepare clients for hair service.
  • Prepared and mixed color formulas for clients' hair.
  • Supported salon cleanliness and hygiene by diligently sanitizing workstations, tools, and equipment after each use.
  • Washed and sanitized linens.
  • Completed basic styles for regular customers by using strong blow-drying and curling techniques.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Provided hair treatments to clients.
  • Used social media platforms to promote salon and services.
  • Promoted salon''s brand image through active engagement on social media platforms showcasing latest hairstyles created at the salon along with relevant tips for followers.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.
  • Demonstrated thorough knowledge of all salon products and services.

Stylist Apprentice

Hair Cuttery
07.2023 - 01.2024
  • Enhanced client satisfaction by providing personalized styling advice and recommendations.
  • Maintained inventory levels for salon products, ensuring adequate supplies for stylists'' needs.
  • Collaborated with senior stylists on complex projects, gaining valuable hands-on experience.
  • Received positive feedback from clients for exceptional customer service and attention to detail.
  • Coordinated appointment schedules efficiently while accommodating last-minute changes when necessary.
  • Improved salon efficiency by maintaining cleanliness and organization of styling stations.
  • Supported team members during busy periods, demonstrating adaptability and strong communication skills.
  • Shadowed experienced stylists during appointments to learn best practices in client interaction
  • Completed advanced training courses in cutting, coloring, and styling techniques, elevating overall skillset as an apprentice stylist.
  • Answered phone calls and emails to schedule client appointments.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.

Server/Bartender/Shift Supervisor

BJ's Restaurant & Brewhouse
02.2014 - 02.2021
  • Oversaw daily operations of the restaurant, ensuring smooth workflow and timely completion of tasks.
  • Cross-trained existing employees to maximize team agility and performance.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery, developing strong customer rapport.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Managed bar inventory by monitoring stock levels. Restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
  • Assisted in managing special events such as private parties and corporate functions, coordinating staff efforts for seamless execution.
  • Boosted sales revenue by developing targeted marketing campaigns and fostering strategic partnerships with local businesses.

Education

Cosmetology -

Paul Mitchell The School
Fort Myers, FL
08.2023

Associate of Arts - Business Management

College of Business And Technology
Miami, FL
05.2014

Skills

  • Florida Licensed Cosmetologist
  • Quick Learner
  • Business Management
  • Makeup Application
  • Goal-Oriented

Timeline

Server

J. Alexander's Restaurant
12.2023 - Current

Stylist Assistant

Blown Away Studio
10.2023 - 05.2024

Stylist Apprentice

Hair Cuttery
07.2023 - 01.2024

Server/Bartender/Shift Supervisor

BJ's Restaurant & Brewhouse
02.2014 - 02.2021

Cosmetology -

Paul Mitchell The School

Associate of Arts - Business Management

College of Business And Technology

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Cristina Gambino