Dynamic manager at CiCis Pizza with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in team leadership and decision-making, I effectively resolved guest complaints and optimized service coordination, resulting in a seamless dining experience. Committed to maintaining high health standards while driving business performance.
Iam responsible for running the day for a 12 hr shift,ensuring staff,customers and business performance that it all runs smoothly.Hire,train,schedule,supervise front and back of the house.Handle guest complaints,and insure positive dinning guest experience.coordinate between kitchen and service teams so that meals are prepared and serve efficiently,place orders and control waste .
Opening and closing duties, manage cash handling,equipment checks,and final restaurant security .resolve staff shortages,deal with customer issues,mantail health and safety standards,make quick operational decisions.