Cristina Gutierrez-Johnson
Hays,KS
Summary
Dynamic General Manager with a proven track record at Mimosa Inc., excelling in operations management and team leadership. Expert in driving customer satisfaction and enhancing profitability through effective inventory control and strategic planning. Recognized for fostering strong relationships and developing high-performing teams, consistently achieving operational goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
General Manager
Mimosa Inc.
Hays, KS
06.1999 - Current
Managed operations of a high-volume restaurant.
Staffing and management, catering , inventory, team meetings. Key holder , banking , books , profit and loss , labor percentages and keeping restaurant in order and store front of positive reviews and impacts with customers. Social media platforms marketing.
Education
Manage Therapist
Manhattan, KSCosmetology - Salon Owner
Crum’s Beauty School
Manhattan, KS05.2000
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Training and development
- Relationship building
- Staff training
- Staff training/development
- Inventory control
- Customer relationship management
- Staff supervision
- Goal setting
- Employee scheduling
- Verbal and written communication
- Staff training and development
- Administrative skills
- Staff development
- Team training and development
- Motivation
- Client relations
- Schedule management
- Labor cost controls
- Customer retention
- Process improvements
- Deadline oriented
- Strategic planning
- Performance improvement
- Vendor relationships
- Employee development
- Project management
- Consistently meet goals
- Facility management
- Exceptional interpersonal communication
- Staffing
- Performance evaluations
- Purchasing
- Recruitment
- Expense control
- Business development
- Troubleshooting expertise
- Purchasing and planning
- Operations oversight
- Cost analysis and savings
- Business administration
- Sales expertise
- Cost reductions
- Team oversight
- Marketing
- Sound judgment
- Advertising and marketing
- Human resources management
Certification
The ServSafe qualified in State of Kansas
Timeline
General Manager
Mimosa Inc.
06.1999 - Current
Manage Therapist
Cosmetology - Salon Owner
Crum’s Beauty School