Cristina Maldonado
Johnson City,TN
Summary
Dynamic and tech-savvy professional with a proven track record at Encompass Health Rehabilitation Hospital, excelling in organization and effective listening. Demonstrates expertise in clerical support and enhancing office efficiency. Skilled in multitasking, verbal communication skills, and maintaining high standards of accuracy and efficiency.
Overview
4
4
years of professional experience
Work History
Assistant Case Manager
Encompass Health Rehabilitation Hospital
04.2023 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously
- Assisted with planning office events and meetings for smooth execution.
Cashier
Lowes Home Improvment
10.2021 - 04.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Walmart
01.2021 - 10.2021
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associate of Science - Social Work
Northeast State Community College
Blountville, TN12-2023
Skills
- Effective listening
- Organization skills
- Telephone skills
- Verbal and written communication
- Clerical support
- Calendar management
- Tech-Savvy
- Meeting preparation
Timeline
Assistant Case Manager
Encompass Health Rehabilitation Hospital
04.2023 - Current
Cashier
Lowes Home Improvment
10.2021 - 04.2023
Cashier
Walmart
01.2021 - 10.2021
Associate of Science - Social Work
Northeast State Community College
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