Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cristina Mancuso

Manalapan,NJ

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Patient Access Associate position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Restaurant Waitress

Maya Restaurant
03.2012 - 05.2017
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Completed credit payments via card processing systems.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

Medical Office Associate

Vilma Sams, D.D.S.
03.2015 - 11.2017
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Processed medical insurance claims and payments.
  • Used Dentrix to schedule appointments for doctor visits and procedures.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.

Volleyball Coach

Ocean's Elite
11.2016 - 05.2017
  • Created positive and encouraging environment to motivate athletes to give best efforts.
  • Worked individually with players when struggling to enhancer confidence and strengthen court skills.
  • Provided guidance and mentorship to volleyball athletes to help reach full potential.
  • Prepared athletes for special competitions and tournaments.
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.

Education

Bachelor of Science - Kinesiology

California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA

Associate of Applied Science - Nursing

Brookdale Community College
Lincroft, NJ
06.2025

Associate of Arts - Physical Education Teaching And Coaching

Allan Hancock College
Santa Maria, CA
08.2007

High School Diploma -

Santa Maria High School
Santa Maria, CA
06.2004

Skills

  • Knowledge of HIPAA Regulations
  • Patient Relations
  • Infection Control Certificate
  • CPR Certified (2006-2008)

Languages

Spanish
Native or Bilingual

Timeline

Volleyball Coach

Ocean's Elite
11.2016 - 05.2017

Medical Office Associate

Vilma Sams, D.D.S.
03.2015 - 11.2017

Restaurant Waitress

Maya Restaurant
03.2012 - 05.2017

Bachelor of Science - Kinesiology

California Polytechnic State University-San Luis Obispo

Associate of Applied Science - Nursing

Brookdale Community College

Associate of Arts - Physical Education Teaching And Coaching

Allan Hancock College

High School Diploma -

Santa Maria High School

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Cristina Mancuso