Cristina-Maria Conti

Meijer Pharmacy

02.2014 - Current

Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Counted and labeled prescriptions with correct item and quantity.
Entered and processed patients' prescriptions into internal system.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Answered incoming phone calls and addressed questions from customers and healthcare providers.