Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cristina-Maria Conti

Summary

Pharmacy professional prepared to contribute to efficient multi-pharmacy operations through rapid adaptability, effective coordination of pharmacist coverage, workflow optimization, and consistent compliance oversight in support of patient care and organizational goals.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Pharmacy Plan Assistant

Meijer
2024 - Current


  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.


Certified Pharmacy Technician (Level 4)

Meijer Pharmacy
02.2014 - 09.2024
  • Coordinated scheduling for team members to optimize workflow efficiency
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.

Education

Associate of Applied Science -

Wayne County Community College District
Detroit, MI
06.2021

Skills

  • Scheduling management
  • Regulatory Compliance
  • Time management
  • Workload management
  • File and record keeping
  • Conflict resolution
  • Self-motivated, with a strong sense of personal responsibility
  • Thrives in a fast-paced environments
  • Skilled at working independently and collaboratively in a team environment
  • Proven ability to learn quickly and adapt to new situations
  • Excellent communication skills, both verbal and written
  • Organized and detail-oriented

Certification

  • CPhT - Certified Pharmacy Technician
  • Licensed Pharmacy Technician


Timeline

Certified Pharmacy Technician (Level 4)

Meijer Pharmacy
02.2014 - 09.2024

Associate of Applied Science -

Wayne County Community College District

Pharmacy Plan Assistant

Meijer
2024 - Current