Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Cristina Northcroft

132 Billington Ln, Windsor,California

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker and eager to secure entry-level position. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Insurance Account Representative

State Farm
07.2020 - Current
  • Educated clients on insurance policies and procedures.
  • Analyzed customer needs to provide customized insurance solutions.
  • Met with customers to provide information about available products and policies.
  • Calculated premiums and established payment methods for sales.
  • Conducted annual reviews of existing policies to update information.
  • Generated leads through cold-calling, networking and other outreach methods.

Site Supervisor

Extended Child Care
01.2016 - 07.2020
  • Supervised and managed team of childcare professionals to guarantee highest standards of care.
  • Operated under licensing guidelines to protect health, safety and well-being of children.
  • Attended approved training and continuing education courses to maintain certifications.
  • Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
  • Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
  • Supervised childcare workers and oversaw facility to meet state requirements for education and training.

Restaurant Manager

Pasta Pomodoro
01.2011 - 01.2016
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Education

Bachelor of Science - Psychology

Sonoma State University
Rohnert Park, CA
05.2016

Associate of Arts - Behavioral Sciences

Santa Rosa Junior College
Santa Rosa, CA
05.2013

Skills

  • Insurance Sales Expertise
  • Policy Renewals
  • Client Relations
  • Client Needs Analysis
  • Policy Changes
  • Quotes and Sales

Languages

Spanish
Native or Bilingual

Certification

Property and Casualty

Commercial General Liability

Life, Accident, Health and Sickness

CalSAC- Professional Development In Working with Youth & Families

Windsor, California. 2018

CalSAC- Social and Emotional Learning

Windsor, California. 2018

CalSAC- Social-Emotional Learning, Building Character & Enhancing Quality

Santa Rosa, California. 2017

CalSAC 3-Day Leadership Intensive Retreat

Berkeley, California. 2017

Early Learners Conference 2017-2018

Santa Rosa Junior College, Santa Rosa, California.

Timeline

Insurance Account Representative

State Farm
07.2020 - Current

Site Supervisor

Extended Child Care
01.2016 - 07.2020

Restaurant Manager

Pasta Pomodoro
01.2011 - 01.2016

Bachelor of Science - Psychology

Sonoma State University

Associate of Arts - Behavioral Sciences

Santa Rosa Junior College

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Cristina Northcroft