Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Cristina Pennington

Alexandria,VA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Art Studio Manager

Pinspiration
03.2019 - 01.2023
  • Expanded the studio''s client base by proactively seeking out new business opportunities through networking events or industry conferences.
  • Improved employee retention rates by cultivating an inclusive workplace atmosphere that acknowledged individual contributions while promoting teamwork principles.
  • Promoted a culture of continuous improvement within the team by encouraging open feedback and sharing best practices between colleagues.
  • Implemented marketing strategies to promote studio to potential clients.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Defined clear targets and objectives and communicated to other team members.
  • Managed budgets and financial reports, ensuring fiscal responsibility and profitability.
  • Streamlined studio operations by implementing efficient scheduling and project management systems.

Licensed Master Cosmetologist

Cristinas Hair Salon
12.2006 - 02.2019
  • Organized and facilitated in-house training sessions on new products or techniques for the entire salon staff to maintain cutting-edge service offerings.
  • Participated in ongoing professional development opportunities to remain current on industry trends, techniques, and products.
  • Maintained a loyal clientele base through excellent customer service and consistent results.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Created a visually appealing retail display that effectively showcased the salon's featured products, encouraging impulse purchases and boosting sales revenue.
  • Streamlined appointment scheduling processes, improving overall salon efficiency and reducing wait times for clients.
  • Utilized advanced color techniques, including balayage and color corrections, resulting in stunning transformations for clients.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Developed strong relationships with product vendors to ensure access to the latest innovations and promotions for the salon''s retail offerings.
  • Managed social media presence by posting engaging content regularly showcasing recent work, promotions, and relevant industry news, driving traffic to the salon website.
  • Increased salon revenue by consistently upselling products and services during appointments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

No Degree - Cosmetology

Beauty College of America
Forest Park, GA
07.2013

Skills

  • Revenue Forecasting
  • Goal Setting
  • Scheduling Coordination
  • Business Administration
  • Team Development
  • Process Improvement
  • Hiring and Training
  • Staff Management
  • Hair Coloring Correction
  • Foil and Balayage
  • Video Tutorials
  • Keratin Treatments
  • Hair Extensions
  • Color Knowledge

Certification

  • Certified Educator, Linage - 2015- Present

Languages

Spanish
Native or Bilingual

Timeline

Art Studio Manager

Pinspiration
03.2019 - 01.2023

Licensed Master Cosmetologist

Cristinas Hair Salon
12.2006 - 02.2019

No Degree - Cosmetology

Beauty College of America

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Cristina Pennington