Cristina Reyes
Cypress,TX
Summary
Reliable Veterinary Technician as well as a CSR with background in overnight in addition to General Practice technical support and skill. Proven ability to troubleshoot and resolve issues efficiently, ensuring minimal downtime. Demonstrated proficiency in problem-solving and attention to detail.
Overview
17
17
years of professional experience
Work History
Overnight Technician
All Pets Animal Hospital & 24 Hour Emergency Care
10.2020 - Current
- Triage emergency cases as they arrive at the hospital including obtaining vitals such as temperature heart rate, respiratory rate and blood pressure
- Perform digital radiography using proper technique including proper positioning of patients
- Understanding the normal ranges of patient vital signs, including but not limited to heart and respiratory rate, temperature, blood pressure and oxygen saturation
- Comfortable obtaining and interpreting blood pressure and other vital signs and alert Veterinarian to changes and issues
- Identify patients at risk for arrest and initiate CPR
- Proficient at performing phlebotomy and placing intravenous catheters in all peripheral vessels
- Have patience and empathy to address client concerns
- Proficient in collecting owner’s information and answering phones
Lead Technician
True Companion Veterinary Care
05.2018 - 08.2020
- Most experienced trainer of new staff in the hospital providing comprehensive training in such areas as intravenous catheters and symptomology with the animals, knowledge of routine care, preventative medicine, client communications, pharmacy knowledge, working with dogs and cats, prep for surgeries and examination for all of the animals in the hospital
- Provide animals nursing care and first aid in emergency care
- Collecting and testing laboratory samples
- Taking and developing radiographs, shots, and treatments for the animals
- Performing dental services on the animals
- Collecting and maintaining patient records
- Client communications and well as taking different forms of payment
Technician
Cy-Fair Animal Hospital
10.2016 - 07.2017
- Working with dogs, cats, and some exotics
- I prepared animals for examinations and surgeries
- Provided animals nursing care and first aid
- Collected and tested laboratory samples
- Took and developed radiographs
- Provided medications, shots, and treatments for the animals
- Collected and maintained patient records
- Client communications
- Performed dental services on the animals
Senior Technician
Cypress Fairhaven Animal Hospital
05.2013 - 08.2016
- Most experienced trainer of new staff in the hospital providing comprehensive training in such areas as intravenous catheters and symptomology with the animals
- Working with dogs, cats, exotics and micro-pigs, prepping for surgery and examination preparation for all of the animals in the hospital
- Provide animals nursing care and first aid
- Collecting and testing laboratory samples
- Taking and developing radiographs
- Pharmacy knowledge, shots, and treatments for the animals
- Collecting and maintaining patient records
- Performing dental services on the animals
- Placing intravenous catheters as well as drawing blood, and client communications
Technician
Jersey Village Animal Hospital
01.2008 - 05.2013
- Working with dogs and cats, I prepared animals for examinations and surgeries
- Provided animals nursing care and first aid
- Collected and tested laboratory samples
- Took and developed radiographs
- Provided medications, shots, and treatments for the animals
- Collected and maintained patient records
- Performed dental services on the animals
- Placed intravenous catheters in the animals
Education
Bachelor’s of Science - Biology
01.2010
Completed 2.5 years toward a Bachelor’s of Science in Biology while working full-time in the animal care business. During this period, I also worked with my father in his oil and gas import and export business.
Skills
- People skills
- Customer service
- Collaboration
- Teamwork
- Technical knowledge
- Functional knowledge
- Training development
- Training delivery
- Animal care
- Animal recovery
- Problem-solving
- Loyalty
- Attention to detail
- Hardworking
- Multitasking and organization
- Punctuality
- Works Well Under Pressure
- Avimark
- Critical thinking
- Impromed
- Verbal and written communication
- Cornerstone
- Customer interaction
- Smartflow
- Customer rapport
- Fear Free Level 2 Certified
- Troubleshooting
Timeline
Overnight Technician - All Pets Animal Hospital & 24 Hour Emergency Care
10.2020 - Current
Lead Technician - True Companion Veterinary Care
05.2018 - 08.2020
Technician - Cy-Fair Animal Hospital
10.2016 - 07.2017
Senior Technician - Cypress Fairhaven Animal Hospital
05.2013 - 08.2016
Technician - Jersey Village Animal Hospital
01.2008 - 05.2013
Lone Star College - Bachelor’s of Science, Biology
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