Cristina Saldana
Bakersfield,CA
Summary
Dynamic psychology graduate with a proven commitment to promoting emotional and social well-being. Brings a solid background in delivering holistic support and advancing overall wellness, complemented by a strong work ethic and outstanding interpersonal skills. Highly adaptable and eager to embrace new challenges, demonstrating rapid mastery of complex concepts. Experienced in wound care, medical procedure assistance, surgical preparation, and instrument sterilization. Excels in fast-paced, customer-focused environments, with fluency in medical terminology in two languages. Expert at managing patient interactions, maintaining accurate medical records, and leveraging EHR/EMR systems to streamline team communication. Results-oriented professional skilled in coordinating service operations, optimizing schedules, and facilitating seamless collaboration. Recognized for problem-solving, multitasking, and consistently upholding high standards under pressure. Reliable, adaptable, and quick to respond to evolving needs, with a strong focus on achieving organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Coordinator
Kern Regional Center
05.2025 - Current
- Coordinated multidisciplinary teams to develop and implement individualized service plans for clients.
- Facilitated family meetings to assess needs and provide resources for early intervention services.
- Monitored progress of clients, ensuring adherence to intervention strategies and adjusting plans as necessary.
- Collaborated with community organizations to enhance service delivery and client access to resources.
Temporary Contact Center Coordinator
Clinica Sierra Vista
10.2024 - 03.2025
- Developed efficient scheduling processes, optimizing resource allocation and reducing wait times.
- Facilitated communication between departments to ensure seamless patient flow and information exchange.
- Monitored compliance with healthcare regulations, ensuring adherence to organizational standards.
- Educated patients and families on health management, promoting self-care and adherence to treatment regimens.
Independent Hairstylist Contractor
Self Employed Services
07.2023 - 12.2024
- Pre-booked future appointments to increase repeat business.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
Hairstylist
Blo Blow Dry Bar
04.2022 - 07.2023
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Pre-booked future appointments to increase repeat business.
- Created custom looks for clients that met their specific needs.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Home Health Aide
Brightstar Care
09.2020 - 04.2021
- Assisted patients with various activities of daily living, including using the toilet, bathing, dressing, preparing food, eating, drinking, and moving around
- Followed patient care plan directives as recommended or instructed by the nurse
- Performed regular homemaking chores, such as doing dishes, sweeping, and mopping floors, doing laundry, and cleaning patient medical equipment
- Ensured safe, healthy, clean, and uplifting patient environment at home.
Home Health Aide
Amada Senior Care
06.2019 - 09.2020
- Provided on-the-clock, on-call, in-home assistance for 15 elderly and hospice patients weekly
- Assisted patients with mobilization, health and hygiene, physical fitness, rehabilitation, assistive medical care, and other personal services
- Acted as liaison between patient, patient’s family, and medical care organizations
- Organized, filled out, and completed necessary paperwork and documentation required by Medicare, Medicaid, 3rd-party insurance providers, and VNHA.
Administrative Assistant
United States Marine Corps
07.2015 - 03.2019
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Created travel arrangements for senior managers according to their requirements.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Handled confidential documents in an organized fashion according to established protocol.
Education
Bachelor of Arts - General Psychology
Keiser University
Tampa, FL10-2024
Associate of Arts - General Studies
Keiser University
Tampa, FL09-2022
Cosmetology License - Cosmetology Education
Aveda Institute Tampa Bay
Clearwater, FL12.2021
High School Diploma -
Salinas High School
Salinas, CA05.2015
Skills
- Client Safety and First Aid
- Compassionate Client Care
- Patient Health Assessments
- Safety Planning
- Service planning
- Client documentation
- Resource Navigation
- Client Advocacy
- Crisis Intervention
- Crisis Assessment
- Records Management
- HIPAA Compliance
- Procedure Assistance
- Patient Scheduling
- Phlebotomy
- Patient-focused care
- Medical Terminology
- Filing
- Document Control
- Research
- Digital Archiving
- Data Entry
Certification
- Certified Tier I- Bilingual (Spanish/English) Oral Proficiency, Bakersfield College - 09/2024
- Operation New Uniform- 03/2024
- Diversity, Inclusion, and Belonging- Linkedin Learning- 12/2023
Languages
Spanish
Native or Bilingual
Timeline
Service Coordinator
Kern Regional Center
05.2025 - Current
Temporary Contact Center Coordinator
Clinica Sierra Vista
10.2024 - 03.2025
Independent Hairstylist Contractor
Self Employed Services
07.2023 - 12.2024
Hairstylist
Blo Blow Dry Bar
04.2022 - 07.2023
Home Health Aide
Brightstar Care
09.2020 - 04.2021
Home Health Aide
Amada Senior Care
06.2019 - 09.2020
Administrative Assistant
United States Marine Corps
07.2015 - 03.2019
Cosmetology License - Cosmetology Education
Aveda Institute Tampa Bay
High School Diploma -
Salinas High School
Bachelor of Arts - General Psychology
Keiser University
Associate of Arts - General Studies
Keiser University