Cristina Santiago
Lincoln
Summary
Dynamic manager that prioritizes creating a positive, productive environment.
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Overview
3
3
years of professional experience
Work History
Manager
Culver's Restaurant
04.2022 - 01.2025
- Conducted performance evaluations to identify areas for employee growth.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
Arts And Humanities Focus Program
Lincoln05.2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Task delegation
- Documentation and reporting
- Shift scheduling
- Conflict resolution
- Inventory management
- Recruiting and interviewing
- Positive attitude
- Multitasking
Languages
Spanish
Professional Working
Timeline
Manager
Culver's Restaurant
04.2022 - 01.2025
Arts And Humanities Focus Program
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