Cristina Sarmiento
Los Angeles,CA
Summary
Skilled in relationship building and critical thinking, I excelled at Automotores Y Anexos by enhancing client satisfaction and streamlining policy renewals. My background as a Private Nanny with Ximena Martinez honed my infant and toddler care abilities, demonstrating my commitment to excellence and active listening in diverse settings.
Overview
6
6
years of professional experience
Work History
Private Nanny
Ximena Martinez
10.2024 - 11.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Insurance Agent
Automotores Y Anexos
05.2019 - 04.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Education
GED -
University of Cuenca
Cuenca Ecuador05-2024
High School Diploma -
Maria Auxiliadora Salesianas
Cuenca Ecuador01-2004
Skills
- Relationship building
- Infant care experience
- Schedule management
- Toddler care experience
- Customer service
- Active listening
- Critical thinking
- Data entry
Accomplishments
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Languages
English
Limited Working
Timeline
Private Nanny
Ximena Martinez
10.2024 - 11.2024
Insurance Agent
Automotores Y Anexos
05.2019 - 04.2024
GED -
University of Cuenca
High School Diploma -
Maria Auxiliadora Salesianas
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