- Hiking
- Baking
Maggie Spence
Goldsboro,NC
Summary
Professional in financial product sales, bringing valuable experience in customer engagement and account management. Known for strong interpersonal skills and consistent achievement of sales targets. Reliable team player with focus on adapting to dynamic customer needs and delivering results.
Overview
1
1
year of professional experience
Work History
Private Nanny
Samatha Schiave
Clayton, NC
01.2026 - Current
- Provided attentive care and support for children's daily needs and activities.
- Developed engaging educational activities to promote learning and development.
- Implemented effective routines for meal preparation and hygiene practices.
- Fostered a safe and nurturing environment through supervision and guidance.
- Adapted quickly to changing schedules and individual family dynamics.
- Assisted in organizing playdates and social events to enhance social skills.
Waitress
The Wilds Christian Camp
Brevard, NC
04.2026 - 08.2026
- Provided exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders efficiently, ensuring timely delivery to guests.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Collaborated with kitchen staff to coordinate meal preparations and special requests.
Credit Card Specialist
Belks Dept Store
Goldsboro, North Carolina
10.2025 - 01.2026
- Assisted customers with credit card applications and inquiries, ensuring a positive experience.
- Processed credit card payments accurately, maintaining high levels of attention to detail.
- Collaborated with team members to resolve issues related to credit accounts efficiently.
- Educated customers on various credit products and benefits, enhancing product knowledge.
- Provided support during promotional events to boost credit card sign-ups and customer engagement.
- Provided exceptional customer service, leading to increased client retention rates and positive referrals from satisfied customers.
- Assisted clients in understanding their credit card benefits, resulting in increased usage of available perks.
- Maximized revenues by identifying opportunities for up-selling and cross-selling additional financial products to existing clients.
- Enhanced operational efficiency by developing and updating internal processes and procedures related to credit card operations.
Front Sales Cashier
Mickey’s Pastry Shop
Goldsboro, North Carolina
05.2025 - 10.2025
- Processed customer transactions efficiently using point-of-sale systems
- Assisted customers with product inquiries and payment options
- Conducted inventory checks to ensure stock availability
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Handled high volumes of transactions during peak hours, maintaining composure under pressure.
- Answered questions about store policies and addressed customer concerns.
- Improved customer satisfaction by providing efficient and accurate cashiering services.
- Collaborated with team members to achieve daily sales targets and deliver exceptional customer service.
Education
Bachelor of Arts - Special Education
The Masters University
Santa Clarita, CA05.2028
Associate of Arts -
Wayne Community College
Goldsboro, NC05.2026
Skills
- Relationship building
- Schedule management
- Activity planning
- CPR training
- Student support services
- Financial aid
- Client relationship building
- Application processing
- Transaction monitoring
- Payment processing
- Teamwork
- Teamwork and collaboration
- Reliability and punctuality
- Patience and empathy
Interests
Timeline
Waitress
The Wilds Christian Camp
04.2026 - 08.2026
Private Nanny
Samatha Schiave
01.2026 - Current
Credit Card Specialist
Belks Dept Store
10.2025 - 01.2026
Front Sales Cashier
Mickey’s Pastry Shop
05.2025 - 10.2025
Bachelor of Arts - Special Education
The Masters University
Associate of Arts -
Wayne Community College