Emely Santana
Miami,FL
Summary
Hardworking employee enthusiastic about learning and seeking growth. Pursues opportunities to learn new skills and contribute to group success. Offers strong relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Private Nanny
Anyi Sanchez
03.2020 - 06.2021
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Personal Assistant
Daya Cleaner Corp
10.2021 - 11.2023
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as point of contact between clients and managerial staff.
BDC Sales Representative
Rick Case Hyundai Davie
01.2024 - 02.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
High School Diploma -
Digital Academy Of Florida
05.2023
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Communication skills
- Relationship Building
- Patience and understanding
- Friendly
- Reliability and Trustworthiness
- Toddler care experience
- Infant care experience
- Cleaning and sanitation
- Bilingual in Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
BDC Sales Representative
Rick Case Hyundai Davie
01.2024 - 02.2024
Personal Assistant
Daya Cleaner Corp
10.2021 - 11.2023
Private Nanny
Anyi Sanchez
03.2020 - 06.2021
High School Diploma -
Digital Academy Of Florida
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