Cristina Sosa Rodriguez
Columbus,OH
Summary
I'm a highly-motivated employee, open to take on new challenges. Strong work ethic and adaptability . Adept at working effectively unsupervised and quickly mastering new skills. Also experienced in fast-paced environments and adaptable to last-minute changes.
Overview
7
7
years of professional experience
Work History
Shift Leader
Sweetgreen
03.2023 - 08.2024
- Trained new employees and assign daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees follow safety guidelines and protocols.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Led a team of employees to ensure smooth operations during assigned shifts.
- Resolve customer complaints promptly and professionally.
Front Desk Receptionist
Four Points Sheraton Hotel
02.2021 - 02.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled and confirmed reservations in person and over the phone.
- Collected room deposits, fees, and payments.
- Resolved customer problems and complaints.
Package Handler
FedEx Ground
03.2020 - 12.2020
- Loaded and unloaded packages from delivery vehicle
- Assembled, sealed, and loaded packages into correct trucks.
- Managed inventory by tracking incoming and outgoing packages
Restaurant Hostess
Copious Soul Food
11.2018 - 03.2020
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted with setting up banquet rooms for special events `
Cashier/Food Preparation Worker
Chipotle Mexican Grill
03.2017 - 10.2018
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Cut, slice, and diced vegetables for prep.
- Followed recipes and customer requests to prepare meals.
Education
High School Diploma -
Focus Learning Academy Of Southeastern Columbus
Columbus, OH06.2021
Skills
- Attention to detail
- Bilingual
- Problem-solving skills
- Team Collaboration
- Customer Service
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Shift Leader
Sweetgreen
03.2023 - 08.2024
Front Desk Receptionist
Four Points Sheraton Hotel
02.2021 - 02.2023
Package Handler
FedEx Ground
03.2020 - 12.2020
Restaurant Hostess
Copious Soul Food
11.2018 - 03.2020
Cashier/Food Preparation Worker
Chipotle Mexican Grill
03.2017 - 10.2018
High School Diploma -
Focus Learning Academy Of Southeastern Columbus
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