Dedicated Intensive care manager specializing in care coordination, crisis intervention, and treatment planning. Demonstrated success in monitoring treatment effectiveness and advocating for client needs within complex healthcare systems.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Intensive Care Manager
Advanced Behavioral Health Inc.
Middletown, Connecticut
04.2017 - Current
Coordinate client assessments and develope personalized care plans within mental health waiver program.
Conduct recovery plan reviews and authorized services for all assigned clients.
Collaborate with providers to perform diagnostic screenings for mental health, substance abuse and co-occurring disorders.
Educate clients and families on mental health resources and effective coping strategies.
Monitor treatment effectiveness and recommend modifications to enhance service delivery.
Maintain knowledge of behavioral health benefits, including limitations and service policies.
Maintain accurate client records and documentation according to agency policy and procedures.
Ensure confidentiality of client protected health information in compliance with HIPAA regulations.
Participate in case conferences and interagency treatment planning meetings for assigned clients.
Social Worker
Pathways Inc
Greenwich, CT
07.2012 - 03.2017
Coordinated clinical case management services for residential caseloads, ensuring accurate documentation and oversight of all services.
Assessed client biopsychosocial factors to facilitate growth and independence while securing appropriate care placements.
Developed individualized service plans with tailored goals and objectives for each client.
Advocated for client rights and needs within various healthcare systems.
Provided crisis intervention and supportive counseling across multiple settings, including home visits and group sessions.
Participated in weekly clinical supervision and monthly agency meetings to discuss case updates.
Collaborated with hospitals, community resources, and collateral agencies to ensure consistent care delivery.
Education
Master of Science - Social Work
Fordham University
West Harrison, NY
05-2011
Skills
Care coordination and case management
Crisis intervention strategies
Treatment planning and diagnostic screening
Conflict resolution techniques
Mental health advocacy
Effective communication
Certification
Licensed Clinical Social Worker, State of CT, license #14650
Care Manager- Social Worker Medical Intensive Care Unit at Providence St Joseph HospitalCare Manager- Social Worker Medical Intensive Care Unit at Providence St Joseph Hospital