Cristina Venette
Fort Plain
Summary
Medical professional with solid background in healthcare administration and patient interaction. Proven ability to efficiently manage patient records, schedule appointments, and handle insurance claims. Known for collaborative teamwork and adaptability to meet evolving office needs. Skills include managing electronic health records and patient communication.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Innovative Renal Care
Gloversville, NY
01.2026 - Current
- Managed medical records with attention to confidentiality and compliance standards.
- Developed and maintained filing systems that improved accessibility of patient information.
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Generated reports and logged patient information for reliable records.
- Reduced payroll processing errors, conducting detailed checks before final submission.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Medical Receptionist
Nathan Littauer
Gloversville, NY
10.2025 - 01.2026
- Efficiently scheduled and confirmed patient appointments, optimizing daily operations.
- Handled patient inquiries and directed them to the appropriate personnel.
- Maintained confidentiality and security of patient records in compliance with HIPAA regulations.
- Assisted in the management of insurance verifications and patient billing processes.
- Collaborated with medical staff to enhance patient services and clinic efficiency.
- Manage patient check-in and check-out processes with accuracy.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
Senior Pharmacy Technician
Walgreens
Palatine Bridge, NY
11.2021 - 09.2025
- Worked as a Senior Pharmacy Technician at Walgreens, where responsibilities included supervising pharmacy operations and supporting the pharmacists in delivering high-quality care to patients. This role involved training junior technicians, overseeing medication dispensing, and managing inventory levels. A strong emphasis was placed on ensuring compliance with pharmacy regulations and enhancing the patient experience through effective service delivery.
- Supervised and trained pharmacy staff to maintain high operational standards.
- Managed prescription processing to ensure timely and accurate medication delivery.
- Oversaw the inventory management process, ensuring optimal stock levels were maintained.
- Communicated effectively with healthcare providers regarding patient medication needs.
- Achieved 'Employee of the Month' recognition five times for outstanding performance.
Education
Diploma -
Canajoharie High School
06-2019
Certificate - Paralegal Studies
Blackstone Career Institute
09-2027
Certificate - New York Notary Public Course
Notary Public 101
10-2026
Skills
- Pharmacy operations - Expert
- Medical reception - Expert
- Patient communication - Expert
- Inventory management - Expert
- Multitasking abilities - Expert
- Organizational skills - Expert
- HIPAA compliance
- Patient demographics
- Patient care and confidentiality
- Payroll discrepancies
- Confidential document control
Timeline
Administrative Assistant
Innovative Renal Care
01.2026 - Current
Medical Receptionist
Nathan Littauer
10.2025 - 01.2026
Senior Pharmacy Technician
Walgreens
11.2021 - 09.2025
Diploma -
Canajoharie High School
Certificate - Paralegal Studies
Blackstone Career Institute
Certificate - New York Notary Public Course
Notary Public 101