Cristina Wisner
1320 E Vaquero Ct Chula Vista ,CA
Summary
Driven professional with a proven track record at Paradise Valley Hospital, adept in insurance verification and enhancing customer satisfaction. Excelled in maintaining professionalism and etiquette, while ensuring compliance with healthcare regulations. Demonstrated adaptability by effectively managing vendor relationships at Honolulu Jewelry Company, contributing to financial objectives. Skilled in teamwork and time management, consistently achieving results beyond expectations.
Overview
26
26
years of professional experience
Work History
Patient Registration Clerk
Paradise Valley Hospital
09.2018 - Current
- Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
- Collected payments and co-pays from patients using large variety of insurance programs.
- Collect Patient's Demographic and Billing Information in a courteous and Professional manner.
- As many more responsibility while doing registration,for example admit patient if it's necessary /discharge & transferring to another room.
- Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
PBX Telephone Operator
Paradise Valley Hospital
09.2017 - Current
- Responded to customer inquiries with patience and positivity to establish excellent first impression, answer calls in priority including CODES phone.
- Connected callers with appropriate professional, department or business.
- Ability to perform emergency procedures regarding life and death situations such as Code Red, (fire ala ( fire alarms) and Code Blue ( cardiac arrest) & more.
Supervisor-Hostess/Server
China China/Bento & Noodles
08.1998 - 01.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Vendor Manager
Honolulu Jewelry Company
10.2003 - 02.2017
- Managed vendor performance to maximize profitability and achieve financial objectives.
Education
High School Diploma -
03.1986
Skills
- Professionalism and Etiquette
- Insurance Verification
- Healthcare Regulations
- Customer Satisfaction
- Teamwork and Collaboration
- Time Management
- Adaptability and Flexibility
Languages
English
Elementary
Tagalog
Elementary
Timeline
Patient Registration Clerk - Paradise Valley Hospital
09.2018 - Current
PBX Telephone Operator - Paradise Valley Hospital
09.2017 - Current
Vendor Manager - Honolulu Jewelry Company
10.2003 - 02.2017
Supervisor-Hostess/Server - China China/Bento & Noodles
08.1998 - 01.2020
Saint Vincent - High School Diploma,
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