Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Cristina Wood

Morris,OK

Summary

Proven to excel in high-pressure environments, I enhanced customer satisfaction and efficiency at Eagles Corner through expert multitasking and exceptional service prioritization. Skilled in cash handling and team collaboration, I significantly contributed to a welcoming dining experience, demonstrating strong customer service and problem-solving abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Waitress

Eagles Corner
03.2024 - 06.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Shuttle Stop

Cashier
04.2023 - 08.2023
  • Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.

Waitress

The Rodeo
02.2022 - 11.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Inspected dishes and utensils for cleanliness.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

High School Diploma -

Perkins-Tryon High School
Perkins, OK
05.2000

No Degree - Home & Business

Meridian Technology Center
Stillwater, OK
05.1995

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Cleanliness
  • Order Taking
  • Cash Handling
  • Safe Food Handling
  • Handling Complaints
  • Hospitality service expertise
  • Menu Recommendations
  • Service prioritization
  • Table Setting
  • Supply Restocking
  • Performance Improvement
  • Menu Memorization
  • Table Bussing
  • High-volume dining
  • Beverage Preparation
  • Food presentation
  • Seating arrangements
  • Multitasking Abilities
  • Problem-Solving
  • Cleaning and sanitizing
  • Reliable and Responsible
  • Multitasking
  • Food and Beverage Service
  • Time Management
  • Team building
  • Table Monitoring and Turnover
  • Ability to Lift 30 Pounds

Timeline

Waitress

Eagles Corner
03.2024 - 06.2024

Shuttle Stop

Cashier
04.2023 - 08.2023

Waitress

The Rodeo
02.2022 - 11.2022

High School Diploma -

Perkins-Tryon High School

No Degree - Home & Business

Meridian Technology Center

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Cristina Wood