Customer Service Representative with a track record of delivering exceptional service and problem-solving, leveraging strong communication skills and a customer-centric approach to ensure client satisfaction. Summary of Qualifications: - 12 years of diverse experience in customer service roles, showcasing proficiency in active listening, conflict resolution, and delivering outstanding customer experiences. - Demonstrated ability to manage inquiries, resolve issues efficiently, and ensure customer satisfaction in various settings. - Exceptional communication skills, both verbal and written, enabling effective interaction with diverse customer bases.